[cisco-voip] CUCM 7.5 TO CUCM 11 Migration

Ryan Huff ryanhuff at outlook.com
Sun Jul 9 10:48:04 EDT 2017


Asim,

What type of software do your call center agents use; UCCX, Attendant Console, or just using specialized treatment within CUCM 7.5?

Thanks,

Ryan

On Jul 9, 2017, at 10:40 AM, Asim Mekki Basheer <asim_323 at hotmail.com<mailto:asim_323 at hotmail.com>> wrote:


Hello


we have CUCM 7.5  and this cucm served both Corporate users and Call center agent users, we installed new CUCM11 and we want to move corporate users to the new CUCM 11 and keep the call center agents As it on the CUCM 7.5 call manager, would you please share with smooth migration plan and roll back



Regards



  ASIM

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