[cisco-voip] Configure 3845 router for 911 calls.

Thu Jul 27 18:29:07 EDT 2017

I agree with Neal,

but I would use one partition for each site for 911, then a third partition
for everything else, then, put the correct 911 partition in the site CSS
and use the third partition in both CSS.  Save a lot of time recreating RP
for the other stuff.... Guess it depends on how many RP you have..... we
have hundreds.

Scott

On Thu, Jul 27, 2017 at 3:13 PM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:

> Everything is done in the CUCM.
>
>
>
> Pots are configured with MGCP.
>
>
>
> Create New Partition. (site Name)
>
> Assign 911 Route for site A to Site Partition 1
>
> Assign 911 Route for Site B to Site Partition 1
>
> Assign all other Routes to both Partitions.
>
>
>
> Only 911 calls are treated different per site – if you do not take phones
> between sites, you won’t have a problem. Two POTS lines per site is correct.
>
>
>
> I don’t think I missed anything, it’s not hard to accomplish the separate
> 911 calls between PSAPS.
>
>
>
> Neal
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Hamu Ebiso
> *Sent:* Thursday, July 27, 2017 2:40 PM
> *To:* Norton, Mike <mikenorton at pwsd76.ab.ca>;
> *Subject:* Re: [cisco-voip] Configure 3845 router for 911 calls.
>
>
>
> Let me rephrase the questions with more understanding update after I talk
> to Mike and few other people.
>
>
>
> We have 2 locations. one is main building were everything reside and the
> second  building is remote building shared with someone else.
>
> About 50 people reside at  the secondary remote location. This people use
> main locations CUCM over the WAN for calling. Remote location is about 25
> minutes from main building.
>
>
>
> So if these people at remote location call 911, emergency responder will
> see main building location not remote location where the call is residing.
>
> Therefore we are tasked to put together plan to give users option to be
> able to call 911 and show their true locations.
>
>
>
> We are forced to find spare 3845 router to configure for this users for
> 911 call. below is what we have.
>
> ordered 2 POT Lines,
>
> have 3845 router
>
> We have both FOX and FXS modules for POT Lines.
>
> Amphenol Cable to connect to FOX and 110 block.
>
> CUCM version: 11.0
>
>
>
> The reason we ordered 2 POT lines instead of circuit is because they are
> cheap. Circuit cost about $500 a month while POT line cost about $40 a
> line. Since this router is only used for 911 call we don't want to spend
> that much money.
>
>
>
> The question, has any one configured router for 911 and have basic config
> that I can use for my config. Since I haven't done voice gateway
> configuration before, I just need help with this.
>
>
>
> Any help is greatly appreciated.
>
>
>
> Thanks
>
> Hamu
>
>
> ------------------------------
>
> *From:* Norton, Mike <mikenorton at pwsd76.ab.ca>
> *Sent:* Monday, July 24, 2017 3:58 PM
> *To:* Hamu Ebiso
> *Subject:* RE: Configure 3845 router for 911 call.
>
>
>
> For the IP phones to be usable during WAN outage, you need something they
> can register to. E.g. SRST or CME on the router, or else a CUCM server
> on-site.
>
>
>
> The config you posted shows that this router already has T1 lines. You can
> send 911 calls to T1 lines, I don’t understand why you want to add analog
> POTS lines if you already have T1s.
>
>
>
> If you want more suggestions then perhaps take this conversation back on
> to the mailing list, others besides me might be able to give you ideas.
>
>
>
> -mn
>
>
>
> *From:* Hamu Ebiso [mailto:hebiso2010 at hotmail.com <hebiso2010 at hotmail.com>]
>
> *Sent:* July 24, 2017 2:45 PM
> *To:* Norton, Mike <mikenorton at pwsd76.ab.ca>
> *Subject:* Re: Configure 3845 router for 911 call.
>
>
>
> Thank you Mike for following up!!
>
>
>
> I Just clarified with person who gave me that project to put it together.
> That person was not really familiar with voice staff just mentioned analog
> phones. There is no analog phones here.  These users have 7942 IP phones
> and the idea was to user POT lines to call out to 911 if WAN connect down
> at the site. The idea was, since these users are in some else's building,
> we need to find out how to make them call out to 911 if WAN connection is
> down. Since I am not 100% sure of how we can achieve this. I am ok with
> your suggestion how to achieve this.
>
>
>
> ordered 2 POT Lines,
>
> have 3845 router
>
> We have both FOX and FXS modules
>
> Amphenol Cable.
>
>
>
> thanks
>
> Hamu
>
>
> ------------------------------
>
> *From:* Norton, Mike <mikenorton at pwsd76.ab.ca>
> *Sent:* Monday, July 24, 2017 3:26 PM
> *To:* Hamu Ebiso
> *Subject:* RE: Configure 3845 router for 911 call.
>
>
>
> Hi Hamu, I don’t fully understand your call flow. POTS lines would
> normally connect to an FXO card. In that case, the easiest way to handle
> incoming calls is to do “connection plar xxxx” on the voice-port, where
> xxxx is the extension number where you want to send the calls. But since
> you mention analog phones then it is not clear to me exactly what you are
> trying to do.
>
>
>
> Maybe take the conversation back to the mail list and give more
> explanation of the call flow, might be able to get more help that way.
>
>
>
> -mn
>
>
>
> *From:* Hamu Ebiso [mailto:hebiso2010 at hotmail.com <hebiso2010 at hotmail.com>]
>
> *Sent:* July 21, 2017 5:49 PM
> *To:* Norton, Mike <mikenorton at pwsd76.ab.ca>
> *Subject:* Re: Configure 3845 router for 911 call.
>
>
>
>
>
> Thank you very much Mike. I really appreciate your help.
>
> As I mentioned it before, These employees are residing in someone else's
> building and using CUCM across WAN. The reason behind trying to use POT
> Lines is, If WAN is done these employee will be able to use POT Lines from
> Analog phones to call out.
>
>
>
> One question is, if you can share command to setting how to send 911 calls
> to reception or security desk.
>
>
>
> I really appreciate your input and advise.
>
>
>
> Thanks
>
> Hamu
> ------------------------------
>
> *From:* Norton, Mike <mikenorton at pwsd76.ab.ca>
> *Sent:* Friday, July 21, 2017 5:43 PM
> *To:* Hamu Ebiso; cisco-voip voyp list
> *Subject:* RE: Configure 3845 router for 911 call.
>
>
>
> Currently your config will send the 911 calls out the “Local” T1. Once you
> have the POTS lines added, you will need to put your POTS ports into their
> own trunk group and direct your outgoing dial-peers to the new trunk group
> instead of “Local.”
>
>
>
> You should do something with inbound calls that come in on the POTS lines.
> E.g. if 911 calls you back, at bare minimum you should send the call to
> reception or security desk.
>
>
>
> For POTS lines you need an FXO card, not an FXS card. FXO is for
> connecting to telco Offices, FXS is for connecting to analog telephone
> Sets. So FXS will not do what you need.
>
>
>
> You don’t have any SRST configured. Is your CUCM on-site? If CUCM is
> across the WAN then you need to have something on-site that phones can
> register to when the WAN is down (e.g. SRST, CME).
>
>
>
> I don’t understand why you need the POTS lines? Why not send 911 calls out
> one of the T1s that this router already has?
>
>
>
> -mn
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net
> <cisco-voip-bounces at puck.nether.net>] *On Behalf Of *Hamu Ebiso
> *Sent:* July 20, 2017 1:03 PM
> *To:* cisco-voip voyp list <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Configure 3845 router for 911 call.
>
>
>
> Hi Everyone,
>
>
>
> I need help with this configuration for 911 only.
>
>
>
> back ground history, our company bought another company few years back.
> After about 6 months, the deal fail apart. Within that 6 months employees
> moved around to different building mixed. When separation started, leaders
> negotiated so that we still provide professional service to the company
> that is separating from us for 3 years. In that 2 years, all the assets and
> employees need to be separated. There are about 50 employee of ours located
> in the building of the company that is in the process of separating from
> us.  We are in the process of separated them from this company system but
> in the same building. We had done all separation form phones to email
> server and etc. while in the process of separating this employee we have
> run into issue with 911 if the site loose WAN connection. I was tasked to
> figure out this. I am just wondering if anyone has done this and help me.
>
>
>
> below is the router I am try to configure.
>
> 3845 with EVM-HD-8FXS/DID module
>
> ordered Amphenol cable to connect to 110 block
>
> ordered 2 POT Lines
>
>
>
> I need help configuring this router for 911 call. I have attached the
> config I have and I am just wondering if I am missing anything. I haven't
> don't this kind of configuration before and I need guidance.
>
>
>
> Thank you very much!!
>
>
>
>
>
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>
>
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