[cisco-voip] Uccx 10.6 Third party CRM integration
Anthony Holloway
avholloway+cisco-voip at gmail.com
Thu Jun 15 11:34:04 EDT 2017
Try 2Ring <https://www.2ring.com/contact-centers/gadgets-for-cisco-finesse/>
first. They're pretty much the leader in this space as far as I'm
concerned. Otherwise, there's always Novelvox <http://www.novelvox.com/>
which is a way for you to create your own gadgets. Then lastly, just start
with the sample gadgets
<https://developer.cisco.com/site/finesse/downloads/sample-gadgets/> from
Cisco and struggle your way to a solution.
On Wed, Jun 14, 2017 at 1:39 PM ccie collan <cciecollab2017 at gmail.com>
wrote:
> Hello everyone ,
>
> Looking for some guidance on third party CRM guidance in UCCX ( using
> Finesse ) 10.6
>
> Any recommendation for any SDKs or vendors .
>
> Thank you in advance .
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