[cisco-voip] can make conference call when i use IP communicator (same settings as 7942), but the conference call is not working when i use 7942 phone

[Ryan Huff]

Couple of questions ...

Do both devices have access to the same MRGL/MRG in CUCM?

Does the 7942's audio codec region match the region of where the disconnected party comes from (ex. PSTN gateway) or does it need transcoded?

-Ryan


On May 3, 2017, at 8:04 PM, naresh rathore <nareh84 at hotmail.com<mailto:nareh84 at hotmail.com>> wrote:


hi,



I am facing this  issue in which, when i use the 7942 phone, the conference call fails. it disconnect one of the party and keep it as point to point call. but when i use same settings on ip communicator (connected via vpn), the conference call works. 7942 firmware version SCCP42.9-3-1SR3-1S



CUCM Version: 9.1.2.11900-12


Regards



Naresh Rathore

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