[cisco-voip] CUCM 11.5 license question

[Matthew Loraditch]

Yes this is as Ben stated, contact GLO and tell them you are missing your CUWL messaging licenses. They should be able to quickly fix it.

Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA
Network Engineer
Direct Voice: 443.541.1518

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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman
Sent: Thursday, May 4, 2017 7:45 AM
To: Ben Amick <bamick at HumanArc.com>; James Buchanan <james.buchanan2 at gmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 11.5 license question

Hi Gents,

Here is how my PLM looks like:

[cid:image001.png at 01D2C4AA.E7C8D9F0]

Despite of having CUWL Standard 7 units available I still see -3 shortage in the Basic messaging ??





Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer

From: Ben Amick [mailto:bamick at HumanArc.com]
Sent: Wednesday, May 3, 2017 4:21 PM
To: James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>; Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] CUCM 11.5 license question

I find less than the license usage tab, checking the chart tab is more useful when trying to figure out oversubscription.

Also, I’ve run into an issue in the past of something really stupid – while CUWLs are a single purchase, it is possible to only install half of the license, and they’re allocated separately. See below for what should show in your ELM. When I came into ownership of this domain, I actually had 75 of my CUWLs that were installed as only the CUWL Standard line, and were missing the messaging portion.

[cid:image002.png at 01D2C4AA.E7C8D9F0]



Ben Amick
Telecom Analyst

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan
Sent: Wednesday, May 03, 2017 6:57 AM
To: Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM 11.5 license question

Can you send us a screenshot showing the licenses from License Usage in ELM?

On Wed, May 3, 2017 at 11:42 AM, Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com<mailto:Ahmed.Rahman at bmbgroup.com>> wrote:
Hi Gents,

I have extra available units in CUWL standard license, and despite of that once I add any VM to a user the PLM give me a shortage in the basic messaging license, as per the documents CUWL standard license includes VM feature so why VM is not consuming from the CUWL standard license and showed separately as basic messaging with shortage counts??

Any clues?







Best Regards

Ahmed Abd EL-Rahman
Senior Network Engineer


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