[cisco-voip] 8861 Default Password issue

Erick Bergquist erickbee at gmail.com
Thu May 4 18:33:18 EDT 2017


The local phone unlock password is blank.

It stops at 4 characters when "Cisco" is tried and we tried 1234 and
it stopped taking characters after 3 were entered.

We factory defaulted it twice using proper procedure (saw correct
light sequence) and same boat.

Attached is a picture.



On Fri, Apr 28, 2017 at 11:10 AM, Brian Meade <bmeade90 at vt.edu> wrote:
> Seeing this issue too.  It looks like you can set it at "Local Phone Unlock
> Password" on the common phone profile but no idea what the default is and
> not seeing anything online.
>
> On Thu, Apr 27, 2017 at 9:39 PM, Erick Bergquist <erickbee at gmail.com> wrote:
>>
>> CUCM.  Other phones work fine on the same switch port and cable, so
>> that has been checked. Normal switchport config.
>>
>> Unable to check settings or network info on phone itself as it is
>> prompting for this password even after factory reset.
>>
>>
>> On Thu, Apr 27, 2017 at 4:34 PM, Anthony Holloway
>> <avholloway+cisco-voip at gmail.com> wrote:
>> > Kind of funny that I have to ask this on Cisco-VoIP now but are you
>> > registering to CUCME, BE4K, Spark or CUCM? If CUCM, via MRA?
>> >
>> > Also, I've deployed many 8800 and have never seen a password issue like
>> > this. Albeit, most of my deployments were with CUCM.
>> > On Thu, Apr 27, 2017 at 5:08 PM Erick Bergquist <erickbee at gmail.com>
>> > wrote:
>> >>
>> >> Havng issue getting new 8861 registered.
>> >>
>> >> On the phone it prompts for admin password, but stops at the 4th
>> >> character.
>> >> Default password is Cisco but we can only enter 4 characters. Doesn't
>> >> take anything past 4.
>> >>
>> >> Anyone seen this before?
>> >>
>> >> Have done factory reset to with same.
>> >>
>> >> Erick
>> >> _______________________________________________
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>> >> cisco-voip at puck.nether.net
>> >> https://puck.nether.net/mailman/listinfo/cisco-voip
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>
>
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