[cisco-voip] Jabber Screen share over MRA

[Anthony Holloway]

Found it.  Not that it shouldn't have been easier to find, or logically
grouped with the limitations in the release notes, but you know...it's
Cisco documentation.

[image: image.png]
Source:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_8/cjab_b_planning-guide-jabber-118/cjab_b_planning-guide-jabber-118_chapter_010.html#CJAB_RF_S96EC4E9_00

On Fri, May 12, 2017 at 6:41 AM Ryan Huff <ryanhuff at outlook.com> wrote:

> The native screen capture in the Jabber client does not work and is not
> supported over MRA (internal or WebEx Messenger IM Jabber works fine).
>
> I believe it is actually covered by the same Expressway caveat that states
> native P2P file sharing won't work over MRA. By using MFT (Managed File
> Transfer), both should be allowed.
>
> My question to the group is, does anyone know where the Screen Capture
> over MRA limitation is specifically documented? It uses the same P2P
> technology that the file share does, so it makes sense that it doesn't work
> over a proxy like Expressway, but I'm in need of specific documentation.
>
> I have opened a case with PDI to confirm my suspicion about the feature,
> so I am confident Screen Capture doesn't work over MRA (and why it doesn't
> work over MRA). I also found this bugId for the lacking statement in the
> Expressway docs:
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuu22458/?referring_site=bugquickviewredir
>
> So my guess is this is an oversight by the technical writers and/or
> assumptive on Cisco's part that the reader would just "assume" the screen
> capture feature is really just a P2P file transfer under the hood, even
> though there is GUI magic with a screen capture making the end user
> workflow a little different than a file transfer and leads many to believe
> otherwise.
>
> Has anyone ever seen anything to this regard, documented on official cisco
> docs?
>
> Thanks,
>
> Ryan
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