[cisco-voip] Jabber Multiline is Here
Pawlowski, Adam
ajp26 at buffalo.edu
Tue Apr 3 14:55:04 EDT 2018
Ben,
Yes that is correct. We have a workstation deployment model that's used often in classrooms/conference rooms, as well as some administrative/service desk areas where the station has a centrally managed image, steady state, and is configured to log in automatically with a particular User ID.
In this scenario, in order to sign in to Jabber you must sign out and reset the client. If you've changed your settings from default - regarding privacy, Exchange chat saving, the obnoxious IM ding, etc, you have to start over in this scenario - and remember to sign out. In the case of the classroom, if the application had a user that was the station user, so you could persay schedule or invite the room to meetings, this would then not work for the next person until someone came around and signed it back in.
It would admittedly not make much sense to change the entire application's configuration while it is running in this scenario. Understanding the IMP component/presence is separate from telephony, that would just be awful if you wanted it all to work. I don't see why you couldn't have multiple named profiles under "Use my computer for calls" that switches between CSF devices, but, again, if the configuration changes on the client that would have to be handled somehow.
I guess I would prefer to see user preferences and settings pushed back to UCM/IMP to improve the sign-in/sign-out experience, and the "Use my computer..." switching option would be cool, but, again the client would have to apply any of the settings which can change without requiring reset/signout at that point.
Adam
-----Original Message-----
From: Ben Amick <bamick at HumanArc.com>
Sent: Tuesday, April 3, 2018 2:24 PM
To: Pawlowski, Adam <ajp26 at buffalo.edu>; cisco-voip at puck.nether.net
Subject: RE: Jabber Multiline is Here
So Adam, in your example, you would have a single machine with a shared login but multiple users using it for telephony?
Ben Amick
Unified Communications Analyst
-----Original Message-----
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Pawlowski, Adam
Sent: Tuesday, April 3, 2018 1:27 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Jabber Multiline is Here
Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
> Being that Jabber tethers to your own controlled device without a specific CSF specified, what use case would extension mobility fulfill that jabber itself wouldn?t?
To me that use case would be a multi-use workstation. Jabber stores all the prefs and history locally, so to switch users results in having to reset all of that. That's pretty annoying.
Adam
-----Original Message-----
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of cisco-voip-request at puck.nether.net
Sent: Tuesday, April 3, 2018 12:00 PM
To: cisco-voip at puck.nether.net
Subject: cisco-voip Digest, Vol 174, Issue 3
Send cisco-voip mailing list submissions to
cisco-voip at puck.nether.net
To subscribe or unsubscribe via the World Wide Web, visit
https://puck.nether.net/mailman/listinfo/cisco-voip
or, via email, send a message with subject or body 'help' to
cisco-voip-request at puck.nether.net
You can reach the person managing the list at
cisco-voip-owner at puck.nether.net
When replying, please edit your Subject line so it is more specific
than "Re: Contents of cisco-voip digest..."
Today's Topics:
1. Re: Log Parser for RTMT (Kent Roberts)
2. Re: Log Parser for RTMT (Stephen Welsh)
3. Re: Log Parser for RTMT (Kent Roberts)
4. Re: Jabber Multiline is Here (Lelio Fulgenzi)
5. Re: Jabber Multiline is Here (Brian Meade)
6. Re: Jabber Multiline is Here (Lelio Fulgenzi)
7. Re: Jabber Multiline is Here (Ben Amick)
8. Re: Log Parser for RTMT (Ben Amick)
9. Re: Jabber Multiline is Here (Matthew Loraditch)
10. Re: Jabber Multiline is Here (Ben Amick)
11. Re: Jabber Multiline is Here (Brian Meade)
12. Re: CUCM Pre-Upgrade Checklist (Winstrand, Kenneth)
13. Re: Jabber Multiline is Here (Pawlowski, Adam)
14. Re: CUCM Pre-Upgrade Checklist (Ryan Huff)
15. Re: Jabber Multiline is Here (Sebastian Hagedorn)
16. Re: Jabber Multiline is Here (Matthew Loraditch)
----------------------------------------------------------------------
Message: 1
Date: Mon, 2 Apr 2018 10:20:23 -0600
From: Kent Roberts <kent at fredf.org>
To: Kent Roberts <kent at fredf.org>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Log Parser for RTMT
Message-ID:
<CANtqHPacS73p-ga12CcduVZjh5yrFkDQpTi0wRAHb3t-6iJVKQ at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Sorry All, It appears the linux server and windows and upper/lower case
link bit me.
http://www.projecttesn.org/CKRParse4rtmt.exe
<http://www.projecttesn.org/ckrparse4rtmt.exe>
I seem to be running into the same problem as the person with the AXL app
was doing and antivirus. Is there a way to let the program run without
being signed?
Thanks
On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts <kent at fredf.org> wrote:
> Hi all.
>
> So I am one of the few people that have worked with CUCM since Cisco
> started with CallManager, back in 2000?s. As such, there is one thing that
> I have always hated, and that was reading the logs cause there is just
> soooooo much stuff there.
>
> I wrote a set of scrips a couple years ago, that is designed to parse the
> RTMT logs from CUCM and return only data based on the call.
>
> After a few people begging for a copy of it, I decided to make it a real
> program.
>
> If you find it useful, please contribute to my tax deductible non-profit.
> (Facebook has an easy donation program. Https://www.facebook.com/
> projecttesn)
>
>
> If you have Ideas for other stuff you would like to see let me know, I
> will see what I can do.
>
>
> So the program works or should work like the following. (It is beta
> right now, as I am trying to make it self contained instead of scrips)
>
> Put in the ANI or DNIS. (Right now I know the extension on cucm works,
> not sure about the other side yet). Or the SIP ID. (This might be hit
> or miss at the moment)
>
> Push the button to start. Select the location of the RTMT files. (Gz?s
> are ok, it will unpack them)
>
> It will create a -output on the end of the path you provide with the data.
>
> It will collect the calllog files, and put the revenant data into a
> file. Once it finds matches it will start to assemble the data into a
> file, and copy the SDL files that are tied to it.
>
> The goal is to get only the data related to the call provided, so tracking
> down what went on is much easier.
>
> Once complete, you can or should be able to load the file with translatorx
> and have a smaller file to work with.
>
> Find it here. Please note, I have restricted the running time, as it
> will need some updates. Please feel free to help me make it better. If
> its negative feedback, please don?t bother.
>
> http://www.projecttesn.org/ckrparse4rtmt.exe
>
> FYI. This is running with a test CERT, and right now not signed, so
> windows defender may pop up and Symantec will have a cow?. Put should not
> be any worries.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/30534e93/attachment-0001.html>
------------------------------
Message: 2
Date: Mon, 2 Apr 2018 16:27:22 +0000
From: Stephen Welsh <stephen.welsh at unifiedfx.com>
To: Kent Roberts <kent at fredf.org>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Log Parser for RTMT
Message-ID: <B4281D11-8827-47AC-8A7D-BB8CC4546F74 at unifiedfx.com>
Content-Type: text/plain; charset="utf-8"
If you publish an EXE for direct download it pretty much has to be signed, even in our case we publish an MSI and it?s signed too.
If you zip the exe it might make the download easier as I belie the zip file will be blocked which is easier to ?unblock? than the hassle/cost of getting a signing certificate.
Thanks to the constant threat of viruses its hassle to publish software for download ;)
Thanks
Stephen Welsh
CTO
UnifiedFX
On 2 Apr 2018, at 17:20, Kent Roberts <kent at fredf.org<mailto:kent at fredf.org>> wrote:
Sorry All, It appears the linux server and windows and upper/lower case link bit me.
http://www.projecttesn.org/CKRParse4rtmt.exe<http://www.projecttesn.org/ckrparse4rtmt.exe>
I seem to be running into the same problem as the person with the AXL app was doing and antivirus. Is there a way to let the program run without being signed?
Thanks
On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts <kent at fredf.org<mailto:kent at fredf.org>> wrote:
Hi all.
So I am one of the few people that have worked with CUCM since Cisco started with CallManager, back in 2000?s. As such, there is one thing that I have always hated, and that was reading the logs cause there is just soooooo much stuff there.
I wrote a set of scrips a couple years ago, that is designed to parse the RTMT logs from CUCM and return only data based on the call.
After a few people begging for a copy of it, I decided to make it a real program.
If you find it useful, please contribute to my tax deductible non-profit. (Facebook has an easy donation program. Https://www.facebook.com/projecttesn<https://www.facebook.com/projecttesn>)
If you have Ideas for other stuff you would like to see let me know, I will see what I can do.
So the program works or should work like the following. (It is beta right now, as I am trying to make it self contained instead of scrips)
Put in the ANI or DNIS. (Right now I know the extension on cucm works, not sure about the other side yet). Or the SIP ID. (This might be hit or miss at the moment)
Push the button to start. Select the location of the RTMT files. (Gz?s are ok, it will unpack them)
It will create a -output on the end of the path you provide with the data.
It will collect the calllog files, and put the revenant data into a file. Once it finds matches it will start to assemble the data into a file, and copy the SDL files that are tied to it.
The goal is to get only the data related to the call provided, so tracking down what went on is much easier.
Once complete, you can or should be able to load the file with translatorx and have a smaller file to work with.
Find it here. Please note, I have restricted the running time, as it will need some updates. Please feel free to help me make it better. If its negative feedback, please don?t bother.
http://www.projecttesn.org/ckrparse4rtmt.exe
FYI. This is running with a test CERT, and right now not signed, so windows defender may pop up and Symantec will have a cow?. Put should not be any worries.
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/3aafdb23/attachment-0001.html>
------------------------------
Message: 3
Date: Mon, 2 Apr 2018 10:40:20 -0600
From: Kent Roberts <kent at fredf.org>
To: Stephen Welsh <stephen.welsh at unifiedfx.com>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Log Parser for RTMT
Message-ID:
<CANtqHPbBksM=JkTMc9-6UwQO9Va5yVYGjSZA9-1tzL-A-_jMuw at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Thank you, that seems to work www.projecttesn.org/CKRParse4rtmt.zip
for now :)!
On Mon, Apr 2, 2018 at 10:27 AM, Stephen Welsh <stephen.welsh at unifiedfx.com>
wrote:
> If you publish an EXE for direct download it pretty much has to be signed,
> even in our case we publish an MSI and it?s signed too.
>
> If you zip the exe it might make the download easier as I belie the zip
> file will be blocked which is easier to ?unblock? than the hassle/cost of
> getting a signing certificate.
>
> Thanks to the constant threat of viruses its hassle to publish software
> for download ;)
>
> Thanks
>
> Stephen Welsh
> CTO
> UnifiedFX
>
> On 2 Apr 2018, at 17:20, Kent Roberts <kent at fredf.org> wrote:
>
> Sorry All, It appears the linux server and windows and upper/lower case
> link bit me.
>
> http://www.projecttesn.org/CKRParse4rtmt.exe
> <http://www.projecttesn.org/ckrparse4rtmt.exe>
>
> I seem to be running into the same problem as the person with the AXL app
> was doing and antivirus. Is there a way to let the program run without
> being signed?
>
> Thanks
>
>
> On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts <kent at fredf.org> wrote:
>
>> Hi all.
>>
>> So I am one of the few people that have worked with CUCM since Cisco
>> started with CallManager, back in 2000?s. As such, there is one thing that
>> I have always hated, and that was reading the logs cause there is just
>> soooooo much stuff there.
>>
>> I wrote a set of scrips a couple years ago, that is designed to parse the
>> RTMT logs from CUCM and return only data based on the call.
>>
>> After a few people begging for a copy of it, I decided to make it a real
>> program.
>>
>> If you find it useful, please contribute to my tax deductible non-profit.
>> (Facebook has an easy donation program. Https://www.facebook.com/proj
>> ecttesn <https://www.facebook.com/projecttesn>)
>>
>>
>> If you have Ideas for other stuff you would like to see let me know, I
>> will see what I can do.
>>
>>
>> So the program works or should work like the following. (It is beta
>> right now, as I am trying to make it self contained instead of scrips)
>>
>> Put in the ANI or DNIS. (Right now I know the extension on cucm works,
>> not sure about the other side yet). Or the SIP ID. (This might be hit
>> or miss at the moment)
>>
>> Push the button to start. Select the location of the RTMT files. (Gz?s
>> are ok, it will unpack them)
>>
>> It will create a -output on the end of the path you provide with the data.
>>
>> It will collect the calllog files, and put the revenant data into a
>> file. Once it finds matches it will start to assemble the data into a
>> file, and copy the SDL files that are tied to it.
>>
>> The goal is to get only the data related to the call provided, so
>> tracking down what went on is much easier.
>>
>> Once complete, you can or should be able to load the file with
>> translatorx and have a smaller file to work with.
>>
>> Find it here. Please note, I have restricted the running time, as it
>> will need some updates. Please feel free to help me make it better. If
>> its negative feedback, please don?t bother.
>>
>> http://www.projecttesn.org/ckrparse4rtmt.exe
>>
>> FYI. This is running with a test CERT, and right now not signed, so
>> windows defender may pop up and Symantec will have a cow?. Put should not
>> be any worries.
>>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/34746cdc/attachment-0001.html>
------------------------------
Message: 4
Date: Mon, 2 Apr 2018 17:43:03 +0000
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: Anthony Holloway <avholloway+cisco-voip at gmail.com>, Cisco VoIP
Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<YTXPR01MB06408B98F382E0A74791200BACA60 at YTXPR01MB0640.CANPRD01.PROD.OUTLOOK.COM>
Content-Type: text/plain; charset="utf-8"
Let?s hope voicemail works with multi lines. ?
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook
[University of Guelph Cornerstone with Improve Life tagline]
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Jabber Multiline is Here
Just in case you missed it, Jabber multiline made it into 12.0. You'll need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A
Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883
Video Demo
https://youtu.be/Cosfzf7XoBo
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/1a8aa840/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1297 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/1a8aa840/attachment-0001.png>
------------------------------
Message: 5
Date: Mon, 2 Apr 2018 14:04:52 -0400
From: Brian Meade <bmeade90 at vt.edu>
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Anthony Holloway <avholloway+cisco-voip at gmail.com>, Cisco VoIP
Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<CAGcuYh3TecFEG_9Cp9X5ORJQdjCLs+SOrONxsQg_-HLxCFe1Ew at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Big holdup looks to be no multiline with MRA, still only single line there.
The other big issue is no extension mobility support and UCCX is still
enforcing their single device policy. I've been having some discussions
with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm
still having to do active deployments of it due to this issue as I'm sure
many others are hitting.
On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> Let?s hope voicemail works with multi lines. ?
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Monday, April 2, 2018 10:44 AM
> *To:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Jabber Multiline is Here
>
>
>
> Just in case you missed it, Jabber multiline made it into 12.0. You'll
> need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
>
>
>
> Release Notes
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_
> 6CABFFC6E6E2B025EA1C691A8744962A
>
>
>
> Configuration Guide
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> 12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-
> configuration-for-cisco-jabber-120_chapter_011.html#reference_
> 08DB2E9280C0A8ABF98E1B329604E883
>
>
>
> Video Demo
>
> https://youtu.be/Cosfzf7XoBo
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/a207cbbd/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1297 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/a207cbbd/attachment-0001.png>
------------------------------
Message: 6
Date: Mon, 2 Apr 2018 18:17:40 +0000
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: Brian Meade <bmeade90 at vt.edu>
Cc: Anthony Holloway <avholloway+cisco-voip at gmail.com>, Cisco VoIP
Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID: <91948A3B-AA6A-43F9-8286-CDB276F6C8B7 at uoguelph.ca>
Content-Type: text/plain; charset="utf-8"
Aw. Snap. I read that part too quickly. Thought it _was_ supported via MRA. :(
Sent from my iPhone
On Apr 2, 2018, at 2:04 PM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
Big holdup looks to be no multiline with MRA, still only single line there.
The other big issue is no extension mobility support and UCCX is still enforcing their single device policy. I've been having some discussions with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm still having to do active deployments of it due to this issue as I'm sure many others are hitting.
On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Let?s hope voicemail works with multi lines. ?
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:(519)%20824-4120> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook
<image001.png>
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here
Just in case you missed it, Jabber multiline made it into 12.0. You'll need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A
Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883
Video Demo
https://youtu.be/Cosfzf7XoBo
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/6d0784ac/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1297 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/6d0784ac/attachment-0001.png>
------------------------------
Message: 7
Date: Mon, 2 Apr 2018 18:41:03 +0000
From: Ben Amick <bamick at HumanArc.com>
To: Brian Meade <bmeade90 at vt.edu>, Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<DM6PR19MB2316367162500BE8E493666AB5A60 at DM6PR19MB2316.namprd19.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a byproduct, what issue does that generate with UCCX?
Being that Jabber tethers to your own controlled device without a specific CSF specified, what use case would extension mobility fulfill that jabber itself wouldn?t?
Ben Amick
Unified Communications Analyst
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.
The other big issue is no extension mobility support and UCCX is still enforcing their single device policy. I've been having some discussions with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm still having to do active deployments of it due to this issue as I'm sure many others are hitting.
On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Let?s hope voicemail works with multi lines. ?
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:(519)%20824-4120> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook
[University of Guelph Cornerstone with Improve Life tagline]
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here
Just in case you missed it, Jabber multiline made it into 12.0. You'll need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A
Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883
Video Demo
https://youtu.be/Cosfzf7XoBo
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Disclaimer: The information contained in this transmission and any attachments may contain privileged and confidential information including patient information protected by federal and state privacy laws. This transmission is sent for the sole use of the intended recipient. If you are not the intended recipient, please immediately (1) notify the sender via reply email; (2) do not open or read the message or any attachments; and (3) delete this message and any attachments. The review, dissemination, distribution, or duplication of this transmission by anyone other than the intended recipient is strictly prohibited.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/4b7f1a40/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1297 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/4b7f1a40/attachment-0001.png>
------------------------------
Message: 8
Date: Mon, 2 Apr 2018 18:46:18 +0000
From: Ben Amick <bamick at HumanArc.com>
To: Kent Roberts <kent at fredf.org>
Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Log Parser for RTMT
Message-ID:
<DM6PR19MB23160837DA250B673C77A28EB5A60 at DM6PR19MB2316.namprd19.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
When the alert pops up, there?s a ?more options? link in the popup that when clicked will give you a ?Run Anyway? button.
Ben Amick
Unified Communications Analyst
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Kent Roberts
Sent: Monday, April 2, 2018 12:20 PM
To: Kent Roberts <kent at fredf.org>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Log Parser for RTMT
Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
Sorry All, It appears the linux server and windows and upper/lower case link bit me.
http://www.projecttesn.org/CKRParse4rtmt.exe<http://www.projecttesn.org/ckrparse4rtmt.exe>
I seem to be running into the same problem as the person with the AXL app was doing and antivirus. Is there a way to let the program run without being signed?
Thanks
On Fri, Mar 30, 2018 at 9:26 PM, Kent Roberts <kent at fredf.org<mailto:kent at fredf.org>> wrote:
Hi all.
So I am one of the few people that have worked with CUCM since Cisco started with CallManager, back in 2000?s. As such, there is one thing that I have always hated, and that was reading the logs cause there is just soooooo much stuff there.
I wrote a set of scrips a couple years ago, that is designed to parse the RTMT logs from CUCM and return only data based on the call.
After a few people begging for a copy of it, I decided to make it a real program.
If you find it useful, please contribute to my tax deductible non-profit. (Facebook has an easy donation program. Https://www.facebook.com/projecttesn)
If you have Ideas for other stuff you would like to see let me know, I will see what I can do.
So the program works or should work like the following. (It is beta right now, as I am trying to make it self contained instead of scrips)
Put in the ANI or DNIS. (Right now I know the extension on cucm works, not sure about the other side yet). Or the SIP ID. (This might be hit or miss at the moment)
Push the button to start. Select the location of the RTMT files. (Gz?s are ok, it will unpack them)
It will create a -output on the end of the path you provide with the data.
It will collect the calllog files, and put the revenant data into a file. Once it finds matches it will start to assemble the data into a file, and copy the SDL files that are tied to it.
The goal is to get only the data related to the call provided, so tracking down what went on is much easier.
Once complete, you can or should be able to load the file with translatorx and have a smaller file to work with.
Find it here. Please note, I have restricted the running time, as it will need some updates. Please feel free to help me make it better. If its negative feedback, please don?t bother.
http://www.projecttesn.org/ckrparse4rtmt.exe
FYI. This is running with a test CERT, and right now not signed, so windows defender may pop up and Symantec will have a cow?. Put should not be any worries.
Disclaimer: The information contained in this transmission and any attachments may contain privileged and confidential information including patient information protected by federal and state privacy laws. This transmission is sent for the sole use of the intended recipient. If you are not the intended recipient, please immediately (1) notify the sender via reply email; (2) do not open or read the message or any attachments; and (3) delete this message and any attachments. The review, dissemination, distribution, or duplication of this transmission by anyone other than the intended recipient is strictly prohibited.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/d05d57a7/attachment-0001.html>
------------------------------
Message: 9
Date: Mon, 2 Apr 2018 18:47:46 +0000
From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
To: Ben Amick <bamick at HumanArc.com>, Brian Meade <bmeade90 at vt.edu>,
"Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<DM2PR08MB461FED73A71B586D53931DAB3A60 at DM2PR08MB461.namprd08.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
I?m going to presume my answer is the same as Brian?s but our Call Center staff all have hard phones at the office, but when they work from home they need to use a softphone. Since UCCX requires agent extensions only exist on one device, they have to use EM and Jabber doesn?t support EM so we have to provision them with CIPC for at home usage.
Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Ben Amick
Sent: Monday, April 2, 2018 2:41 PM
To: Brian Meade <bmeade90 at vt.edu>; Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a byproduct, what issue does that generate with UCCX?
Being that Jabber tethers to your own controlled device without a specific CSF specified, what use case would extension mobility fulfill that jabber itself wouldn?t?
Ben Amick
Unified Communications Analyst
From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.
The other big issue is no extension mobility support and UCCX is still enforcing their single device policy. I've been having some discussions with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm still having to do active deployments of it due to this issue as I'm sure many others are hitting.
On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Let?s hope voicemail works with multi lines. ?
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:(519)%20824-4120> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook
[University of Guelph Cornerstone with Improve Life tagline]
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here
Just in case you missed it, Jabber multiline made it into 12.0. You'll need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A
Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883
Video Demo
https://youtu.be/Cosfzf7XoBo
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Disclaimer: The information contained in this transmission and any attachments may contain privileged and confidential information including patient information protected by federal and state privacy laws. This transmission is sent for the sole use of the intended recipient. If you are not the intended recipient, please immediately (1) notify the sender via reply email; (2) do not open or read the message or any attachments; and (3) delete this message and any attachments. The review, dissemination, distribution, or duplication of this transmission by anyone other than the intended recipient is strictly prohibited.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/79b36f06/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1297 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/79b36f06/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image948843.png
Type: image/png
Size: 8404 bytes
Desc: image948843.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/79b36f06/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image418627.png
Type: image/png
Size: 431 bytes
Desc: image418627.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/79b36f06/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image867261.png
Type: image/png
Size: 561 bytes
Desc: image867261.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/79b36f06/attachment-0008.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image930159.png
Type: image/png
Size: 444 bytes
Desc: image930159.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/79b36f06/attachment-0009.png>
------------------------------
Message: 10
Date: Mon, 2 Apr 2018 18:51:02 +0000
From: Ben Amick <bamick at HumanArc.com>
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>, Brian Meade
<bmeade90 at vt.edu>, Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<DM6PR19MB2316EDE99EFA83FFBD921BA0B5A60 at DM6PR19MB2316.namprd19.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
Gotcha, so the issue only exists because of partial teleworking. Outside of supervisors in my environment everyone is either 100% telework or 100% in office so it?s never been a problem for us, and everyone just uses CIPC anyways outside of a few legacy desk phone deploys.
Ben Amick
Unified Communications Analyst
From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Sent: Monday, April 2, 2018 2:48 PM
To: Ben Amick <bamick at HumanArc.com>; Brian Meade <bmeade90 at vt.edu>; Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] Jabber Multiline is Here
Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
I?m going to presume my answer is the same as Brian?s but our Call Center staff all have hard phones at the office, but when they work from home they need to use a softphone. Since UCCX requires agent extensions only exist on one device, they have to use EM and Jabber doesn?t support EM so we have to provision them with CIPC for at home usage.
Matthew Loraditch?
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
|
e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>
[cid:image002.png at 01D3CA91.D529C730]
[Facebook]<https://facebook.com/heliontech>
[Twitter]<https://twitter.com/heliontech>
[LinkedIn]<https://www.linkedin.com/company/helion-technologies>
From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Ben Amick
Sent: Monday, April 2, 2018 2:41 PM
To: Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>; Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Brian,
If you move to multiline on Jabber and decommission softphones/deskphones as a byproduct, what issue does that generate with UCCX?
Being that Jabber tethers to your own controlled device without a specific CSF specified, what use case would extension mobility fulfill that jabber itself wouldn?t?
Ben Amick
Unified Communications Analyst
From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Brian Meade
Sent: Monday, April 2, 2018 2:05 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Security Notice: This is an EXTERNAL email. Please exercise caution and DO NOT open attachments or click links from unknown or unexpected senders.
Big holdup looks to be no multiline with MRA, still only single line there.
The other big issue is no extension mobility support and UCCX is still enforcing their single device policy. I've been having some discussions with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm still having to do active deployments of it due to this issue as I'm sure many others are hitting.
On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Let?s hope voicemail works with multi lines. ?
---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:(519)%20824-4120> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook
[University of Guelph Cornerstone with Improve Life tagline]
From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Anthony Holloway
Sent: Monday, April 2, 2018 10:44 AM
To: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] Jabber Multiline is Here
Just in case you missed it, Jabber multiline made it into 12.0. You'll need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
Release Notes
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_6CABFFC6E6E2B025EA1C691A8744962A
Configuration Guide
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-configuration-for-cisco-jabber-120_chapter_011.html#reference_08DB2E9280C0A8ABF98E1B329604E883
Video Demo
https://youtu.be/Cosfzf7XoBo
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
Disclaimer: The information contained in this transmission and any attachments may contain privileged and confidential information including patient information protected by federal and state privacy laws. This transmission is sent for the sole use of the intended recipient. If you are not the intended recipient, please immediately (1) notify the sender via reply email; (2) do not open or read the message or any attachments; and (3) delete this message and any attachments. The review, dissemination, distribution, or duplication of this transmission by anyone other than the intended recipient is strictly prohibited.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/31c39260/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 8404 bytes
Desc: image002.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/31c39260/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 431 bytes
Desc: image003.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/31c39260/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 561 bytes
Desc: image004.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/31c39260/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 444 bytes
Desc: image005.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/31c39260/attachment-0008.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image006.png
Type: image/png
Size: 1297 bytes
Desc: image006.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/31c39260/attachment-0009.png>
------------------------------
Message: 11
Date: Mon, 2 Apr 2018 14:55:28 -0400
From: Brian Meade <bmeade90 at vt.edu>
To: Ben Amick <bamick at humanarc.com>
Cc: Matthew Loraditch <MLoraditch at heliontechnologies.com>, Lelio
Fulgenzi <lelio at uoguelph.ca>, Cisco VoIP Group
<cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<CAGcuYh0+QsxLzjDxMOMNsrxjiBZfBXHqYDzjsgDO0i4ysoDF0g at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"
Yea, this is the issue. Almost all of my customers want agents to be able
to work from home if possible so forces us to go full Jabber for agents or
split desk phone and CIPC with extension mobility. Desk phone and CIPC
seems to be the popular choice.
On Mon, Apr 2, 2018 at 2:51 PM, Ben Amick <bamick at humanarc.com> wrote:
> Gotcha, so the issue only exists because of partial teleworking. Outside
> of supervisors in my environment everyone is either 100% telework or 100%
> in office so it?s never been a problem for us, and everyone just uses CIPC
> anyways outside of a few legacy desk phone deploys.
>
>
>
> Ben Amick
>
> Unified Communications Analyst
>
>
>
> *From:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
> *Sent:* Monday, April 2, 2018 2:48 PM
> *To:* Ben Amick <bamick at HumanArc.com>; Brian Meade <bmeade90 at vt.edu>;
> Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* RE: [cisco-voip] Jabber Multiline is Here
>
>
>
> *Security Notice:* This is an EXTERNAL email. Please exercise caution and
> DO NOT open attachments or click links from unknown or unexpected senders.
>
> I?m going to presume my answer is the same as Brian?s but our Call Center
> staff all have hard phones at the office, but when they work from home they
> need to use a softphone. Since UCCX requires agent extensions only exist on
> one device, they have to use EM and Jabber doesn?t support EM so we have to
> provision them with CIPC for at home usage.
>
>
>
>
>
>
>
>
>
> *Matthew Loraditch**?*
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
> |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> [image: Facebook] <https://facebook.com/heliontech>
>
> [image: Twitter] <https://twitter.com/heliontech>
>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Ben
> Amick
> *Sent:* Monday, April 2, 2018 2:41 PM
> *To:* Brian Meade <bmeade90 at vt.edu>; Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Jabber Multiline is Here
>
>
>
> Brian,
>
> If you move to multiline on Jabber and decommission softphones/deskphones
> as a byproduct, what issue does that generate with UCCX?
>
>
>
> Being that Jabber tethers to your own controlled device without a specific
> CSF specified, what use case would extension mobility fulfill that jabber
> itself wouldn?t?
>
>
>
> Ben Amick
>
> Unified Communications Analyst
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Brian
> Meade
> *Sent:* Monday, April 2, 2018 2:05 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>
> *Cc:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Jabber Multiline is Here
>
>
>
> *Security Notice:* This is an EXTERNAL email. Please exercise caution and
> DO NOT open attachments or click links from unknown or unexpected senders.
>
> Big holdup looks to be no multiline with MRA, still only single line
> there.
>
>
>
> The other big issue is no extension mobility support and UCCX is still
> enforcing their single device policy. I've been having some discussions
> with the Jabber/UCCX teams around this. Right now CIPC is EOL but I'm
> still having to do active deployments of it due to this issue as I'm sure
> many others are hitting.
>
>
>
> On Mon, Apr 2, 2018 at 1:43 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
> Let?s hope voicemail works with multi lines. ?
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> <https://maps.google.com/?q=50+Stone+Rd+E+%7C+Guelph,+ON+%7C+N1G+2W1&entry=gmail&source=g>
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf
> Of *Anthony Holloway
> *Sent:* Monday, April 2, 2018 10:44 AM
> *To:* Cisco VoIP Group <cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Jabber Multiline is Here
>
>
>
> Just in case you missed it, Jabber multiline made it into 12.0. You'll
> need to be on CUCM 11.5(1)SU4 and install a COP file to support it.
>
>
>
> Release Notes
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> Windows/12_0/RN/jabw_b_release-notes-for-cisco-jabber_12.html#reference_
> 6CABFFC6E6E2B025EA1C691A8744962A
>
>
>
> Configuration Guide
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/
> 12_0/cjab_b_feature-configuration-for-cisco-jabber-120/cjab_b_feature-
> configuration-for-cisco-jabber-120_chapter_011.html#reference_
> 08DB2E9280C0A8ABF98E1B329604E883
>
>
>
> Video Demo
>
> https://youtu.be/Cosfzf7XoBo
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
> *Disclaimer:* The information contained in this transmission and any
> attachments may contain privileged and confidential information including
> patient information protected by federal and state privacy laws. This
> transmission is sent for the sole use of the intended recipient. If you are
> not the intended recipient, please immediately (1) notify the sender via
> reply email; (2) do not open or read the message or any attachments; and
> (3) delete this message and any attachments. The review, dissemination,
> distribution, or duplication of this transmission by anyone other than the
> intended recipient is strictly prohibited.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/efebb5d5/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 431 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/efebb5d5/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 561 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/efebb5d5/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image006.png
Type: image/png
Size: 1297 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/efebb5d5/attachment-0007.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 8404 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/efebb5d5/attachment-0008.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 444 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/efebb5d5/attachment-0009.png>
------------------------------
Message: 12
Date: Mon, 2 Apr 2018 18:55:49 +0000
From: "Winstrand, Kenneth" <KWINSTRAND at hcr-manorcare.com>
To: Anthony Holloway <avholloway+cisco-voip at gmail.com>, Cisco VoIP
Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM Pre-Upgrade Checklist
Message-ID:
<BN6PR1601MB1219C53596F94AB1E7FC629F8EA60 at BN6PR1601MB1219.namprd16.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
Some of these are probably CYA?s? but you might as well do them in case you?re the one guy in 10,000 affected by a bug.
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Anthony Holloway
Sent: Saturday, March 31, 2018 11:39 PM
To: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: [cisco-voip] CUCM Pre-Upgrade Checklist
Has anyone seen this lately? This thing is nuts. I've been doing upgrades for like 10 years now, and this seems a little over the top.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/11_5_1/cucm_b_upgrade-guide-cucm-115/cucm_b_upgrade-guide-cucm-115_chapter_010001.html<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2Fcucm%2Fupgrade%2F11_5_1%2Fcucm_b_upgrade-guide-cucm-115%2Fcucm_b_upgrade-guide-cucm-115_chapter_010001.html&data=02%7C01%7Ckwinstrand%40hcr-manorcare.com%7C1b4f30f2556f45c4b44b08d597825f20%7C053af594947149639f1553432d540084%7C0%7C0%7C636581508558768969&sdata=aN9ySOTKYfdk0ni6KmqO8yh7P7uXfVr29imCVX9YOHE%3D&reserved=0>
Some Highlights:
"If you have custom ringtones or background images in the TFTP directory, you need to create a separate backup for these files. They are not included in the Disaster Recovery System (DRS) backup file."
Good to know. I must admit that I didn't know that.
"Record the following login and password information: all application users credentials, such as DRS, AXL, and accounts for other third-party integration"
What? Why? What do you plan on doing with my configuration?
"Record the settings for Enterprise Parameters on both [CM] nodes and [IM&P] nodes. [T]he settings that are configured on Unified Communications Manager nodes overwrite the settings configured on IM and Presence Service nodes during the upgrade process."
Well that's some lazy software engineering right there folks.
"Export user records using the Bulk Administration Tool (BAT)."
That's a nice list of users you got there. It would be a shame if this upgrade deleted all of them.
And the list just goes on, and on, and on. The pre-upgrade is as long as the upgrade. Who legitimately is already doing 100% of these things?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/c6d7eeac/attachment-0001.html>
------------------------------
Message: 13
Date: Mon, 2 Apr 2018 19:03:53 +0000
From: "Pawlowski, Adam" <ajp26 at buffalo.edu>
To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<0bab38d468b94858b4131b9de2198184 at MBX-NR7.itorg.ad.buffalo.edu>
Content-Type: text/plain; charset="us-ascii"
The notes still call out 11.5 SU 3 as a minimum as it'd been throughout the trial, but, yeah 9.x is way back there.
We're trying to adopt a more agile patching schedule , wherein in the past we would often not bother with any SU and simply wait for a .5 to move up to .
To be honest I think the .5 is almost a .0 as far as that's concerned, the SUs are where the bugs are going to get fleshed out.
SU3/SU4 is going to be important for iOS mobile, though multiline doesn't help them.
Adam
------------------------------
Message: 14
Date: Mon, 2 Apr 2018 19:05:27 +0000
From: Ryan Huff <ryanhuff at outlook.com>
To: "Winstrand, Kenneth" <KWINSTRAND at hcr-manorcare.com>
Cc: Anthony Holloway <avholloway+cisco-voip at gmail.com>, Cisco VoIP
Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUCM Pre-Upgrade Checklist
Message-ID:
<CY4PR1801MB181611CEF6D14B2AED089590C5A60 at CY4PR1801MB1816.namprd18.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
These pre upgrade tasks have been the same for awhile I think. Here is the 10.5 guide that shows these.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_5_1/cucm_b_upgrade-and-migration-guide-105/cucm_b_upgrade-and-migration-guide-105_chapter_01010.html
Sent from my iPhone
On Apr 2, 2018, at 14:56, Winstrand, Kenneth <KWINSTRAND at hcr-manorcare.com<mailto:KWINSTRAND at hcr-manorcare.com>> wrote:
Some of these are probably CYA?s? but you might as well do them in case you?re the one guy in 10,000 affected by a bug.
From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Anthony Holloway
Sent: Saturday, March 31, 2018 11:39 PM
To: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] CUCM Pre-Upgrade Checklist
Has anyone seen this lately? This thing is nuts. I've been doing upgrades for like 10 years now, and this seems a little over the top.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/11_5_1/cucm_b_upgrade-guide-cucm-115/cucm_b_upgrade-guide-cucm-115_chapter_010001.html<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2Fcucm%2Fupgrade%2F11_5_1%2Fcucm_b_upgrade-guide-cucm-115%2Fcucm_b_upgrade-guide-cucm-115_chapter_010001.html&data=02%7C01%7Ckwinstrand%40hcr-manorcare.com%7C1b4f30f2556f45c4b44b08d597825f20%7C053af594947149639f1553432d540084%7C0%7C0%7C636581508558768969&sdata=aN9ySOTKYfdk0ni6KmqO8yh7P7uXfVr29imCVX9YOHE%3D&reserved=0>
Some Highlights:
"If you have custom ringtones or background images in the TFTP directory, you need to create a separate backup for these files. They are not included in the Disaster Recovery System (DRS) backup file."
Good to know. I must admit that I didn't know that.
"Record the following login and password information: all application users credentials, such as DRS, AXL, and accounts for other third-party integration"
What? Why? What do you plan on doing with my configuration?
"Record the settings for Enterprise Parameters on both [CM] nodes and [IM&P] nodes. [T]he settings that are configured on Unified Communications Manager nodes overwrite the settings configured on IM and Presence Service nodes during the upgrade process."
Well that's some lazy software engineering right there folks.
"Export user records using the Bulk Administration Tool (BAT)."
That's a nice list of users you got there. It would be a shame if this upgrade deleted all of them.
And the list just goes on, and on, and on. The pre-upgrade is as long as the upgrade. Who legitimately is already doing 100% of these things?
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180402/ccf44946/attachment-0001.html>
------------------------------
Message: 15
Date: Tue, 03 Apr 2018 13:52:26 +0200
From: Sebastian Hagedorn <Hagedorn at uni-koeln.de>
To: Brian Meade <bmeade90 at vt.edu>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID: <79EF2AC732954577A6319DC0 at tyrion.rrz.uni-koeln.de>
Content-Type: text/plain; charset="utf-8"; Format="flowed"
Where does it say that? I did not find anything in either the release notes
or the configuration guide.
--On 2. April 2018 um 14:04:52 -0400 Brian Meade <bmeade90 at vt.edu> wrote:
> The other big issue is no extension mobility support
--
.:.Sebastian Hagedorn - Weyertal 121 (Geb?ude 133), Zimmer 2.02.:.
.:.Regionales Rechenzentrum (RRZK).:.
.:.Universit?t zu K?ln / Cologne University - ? +49-221-470-89578.:.
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 191 bytes
Desc: not available
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180403/aa04579b/attachment-0001.sig>
------------------------------
Message: 16
Date: Tue, 3 Apr 2018 12:34:13 +0000
From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
To: Sebastian Hagedorn <Hagedorn at uni-koeln.de>, Brian Meade
<bmeade90 at vt.edu>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Message-ID:
<DM2PR08MB461D4484D68CB0180B623C3B3A50 at DM2PR08MB461.namprd08.prod.outlook.com>
Content-Type: text/plain; charset="utf-8"
To be clear Jabber supports CTI control of a phone logged in with EM.
It doesn't support jabber as a device where you can sign into an EM extension like CIPC does.
Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
-----Original Message-----
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Sebastian Hagedorn
Sent: Tuesday, April 3, 2018 7:52 AM
To: Brian Meade <bmeade90 at vt.edu>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Jabber Multiline is Here
Where does it say that? I did not find anything in either the release notes or the configuration guide.
--On 2. April 2018 um 14:04:52 -0400 Brian Meade <bmeade90 at vt.edu> wrote:
> The other big issue is no extension mobility support
--
.:.Sebastian Hagedorn - Weyertal 121 (Geb?ude 133), Zimmer 2.02.:.
.:.Regionales Rechenzentrum (RRZK).:.
.:.Universit?t zu K?ln / Cologne University - ? +49-221-470-89578.:.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180403/398fb654/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image359586.png
Type: image/png
Size: 8404 bytes
Desc: image359586.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180403/398fb654/attachment-0004.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image519930.png
Type: image/png
Size: 431 bytes
Desc: image519930.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180403/398fb654/attachment-0005.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image402235.png
Type: image/png
Size: 561 bytes
Desc: image402235.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180403/398fb654/attachment-0006.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image013307.png
Type: image/png
Size: 444 bytes
Desc: image013307.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20180403/398fb654/attachment-0007.png>
------------------------------
Subject: Digest Footer
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
------------------------------
End of cisco-voip Digest, Vol 174, Issue 3
******************************************
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
More information about the cisco-voip
mailing list