[cisco-voip] 500 series headsets

Ryan Ratliff (rratliff) rratliff at cisco.com
Fri Apr 13 11:22:27 EDT 2018


With respect to comparisons on that post to other vendors, on my DX it displaced a Jabra Evolve 80 (which I loved) and I immediately got feedback on the audio quality improvement.

My calls are primarily to Spark and WebEx meetings with video so these aren’t just g.711 calls so I’m probably not exactly in the target audience for this first line of headsets.

Most people in TAC won’t adopt until a wireless model is available.

-Ryan

On Apr 13, 2018, at 11:14 AM, Ryan Ratliff (rratliff) <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:

With the DX it’s just a headset, no special ringtone. I have to update my lab to connect to an 88xx phone.

-Ryan

On Apr 13, 2018, at 10:28 AM, Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:

I didn't test that out.  Sounds like Ryan may be able to answer that.

On Fri, Apr 13, 2018 at 10:21 AM, Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway+cisco-voip at gmail.com>> wrote:
Do you know if it plays the ringtone from the phone, or if it plays its own ringing audio sound?

On Fri, Apr 13, 2018 at 8:57 AM Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
I played around with them at Enterprise Connect.  They seemed pretty nice especially with the phone menu integration to adjust settings and test audio.  I wasn't a fan of how small the in-call indicator is.  I think they should have made that a full ring.

Having the deep integration into Jabber and the phones will be really nice, but I've heard they are going to open this up to other headset vendors as well in the future most likely.

For softphones, I always have customers complaining of different software taking control of the headset and breaking audio for CIPC/Jabber.  If this can address those issues, it's definitely worth the premium price point and will help me to start pushing customers more towards softphones.

On Fri, Apr 13, 2018 at 8:39 AM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

For those of you with collab user group memberships... an interesting thread on the new headsets


Cisco Series 500 Headsets

Collaboration Customer Connection (members only) - View the full discussion<https://communities.cisco.com/message/287567#287567>


Sent from my iPhone

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