[cisco-voip] CM 11.5 hunt group longest idle

Bill Talley btalley at gmail.com
Mon Aug 6 12:37:33 EDT 2018


Try this from the CUCM CLI:

run sql select lg.name as LineGroup,n.dnorpattern,dhd.hlog from linegroup
as lg inner join linegroupnumplanmap as lgmap on lgmap.fklinegroup=lg.pkid
inner join numplan as n on lgmap.fknumplan = n.pkid inner join
devicenumplanmap as dmap on dmap.fknumplan = n.pkid inner join device as d
on dmap.fkdevice=d.pkid inner join devicehlogdynamic as dhd on
dhd.fkdevice=d.pkid order by lg.name

That should show you the current login status of each phone to at least
tell you which are logged in to the line group.

On Mon, Aug 6, 2018 at 10:55 AM, Scott Voll <svoll.voip at gmail.com> wrote:

> Anyone getting reports in CM 11.5 of Hunt groups not working correctly?
> We have the hunt group set to longest idle but one person seems to be
> getting all the calls.
>
> How do you trouble shoot this?  it's not like UCCx reports.
>
> is there a way to see who is logged into the hunt group?  and How long?
>
> TIA
>
> Scott
>
>
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>
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