[cisco-voip] "*" makes the SIP provider put a person on hold, or something like that
Ryan Huff
ryanhuff at outlook.com
Thu Aug 9 19:04:45 EDT 2018
So was he answering on speaker or something and the call picked up an audio artifact from the PC speaker?
With regards to the carrier, I have not heard of anything like that in terms of a standards based behavior. Could be a special/ specific carrier feature / capability that was provisioned when the trunk was setup? I would think the carrier could turn that capability off.
Thanks,
Ryan
> On Aug 9, 2018, at 18:05, James Buchanan <james.buchanan2 at gmail.com> wrote:
>
> Hi folks,
>
> Here's a weird one. I had a guy who, when he received an email, would get disconnected from his phone calls. The caller would hear MOH generated from the SIP provider.
>
> It turns out his email tone matched the "*", and that * was causing the SIP provider to put the party on hold.
>
> Now, any thoughts on why the SIP provider would be doing this?
>
> Thanks,
>
> James
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