[cisco-voip] 500 Series Headsets Saying Disabled

[Matthew Loraditch]

Got a set of the new Cisco 500 headsets, says it's been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
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