[cisco-voip] 500 Series Headsets Saying Disabled

[Matthew Loraditch]

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________________________________

Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: Lelio Fulgenzi <lelio at uoguelph.ca>
Sent: Monday, December 3, 2018 2:49:04 PM
To: Matthew Loraditch
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 500 Series Headsets Saying Disabled


CUCM or firmware 12.5?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
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On Dec 3, 2018, at 2:22 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:

And I figured it out. I have the new 56X and they don’t work via USB until 12.5 is out.


Matthew Loraditch​
Sr. Network Engineer

p: 443.541.1518<tel:443.541.1518>


w: www.heliontechnologies.com<http://www.heliontechnologies.com/>        |      e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>

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From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Matthew Loraditch
Sent: Monday, December 3, 2018 2:13 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] 500 Series Headsets Saying Disabled

Got a set of the new Cisco 500 headsets, says it’s been disabled by admin.
USB is enabled on the phone and all USB classes are enabled in enterprise phone config.
Previously had a Bluetooth based plantronics connected. Phone is 8865 on 12.1.1SR1 on CUCM 12.0SU1. All headset settings are enabled as well. Any ideas?


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>


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