[cisco-voip] Call recording

Lelio Fulgenzi lelio at uoguelph.ca
Fri Dec 7 19:27:07 EST 2018


We might be expected to deliver call recording for a handful of Jabber clients. And likely some call center agents using 7942s.

Just wondering what’s out there now?

I’m hoping for a solution that is:

- a self contained appliance (preferably not running windows OOB)
- can be expanded as required
- has a clustering option for HA
- has multi level administration (groups and or groups of groups)

A remote collector option for areas without phones that support forking so that we can span ports and the collector sends data to the central recorder would be a bonus.

What are people using?

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

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