[cisco-voip] Cisco 7975 or 7965 stuck at speaker button Red LED, sorry if this is a repost

[Cannizzaro, Vince]

Could it be connecting to an older switch that is only Cisco pre-dot power standard?


-------- Original message --------
From: Anthony Holloway <avholloway+cisco-voip at gmail.com>
Date: 2018-02-11 12:53 PM (GMT-05:00)
To: Vinnie Dao <vinnie at tdnetwork.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco 7975 or 7965 stuck at speaker button Red LED, sorry if this is a repost

Did you already look through the bug search tool?

https://bst.cloudapps.cisco.com/bugsearch/search?kw=stuck%20boot&pf=prdNm&pfVal=269065653&sb=anfr

What version of firmware is it, and what can you do to clear the problem?  I.e., Power cycle the phone?

On Sun, Feb 11, 2018 at 11:49 AM Vinnie Dao <vinnie at tdnetwork.com<mailto:vinnie at tdnetwork.com>> wrote:
Greeting to all,

Lately, I have some CP-7965 and CP-7975 stuck at speaker button during boot up as red LED and stay there for long time.  Has anyone got this issue and know how to fix it?

Please advise where to go from here to resolve this issue, and thank you very much for your time.

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