[cisco-voip] Spark Hybrid and MWI/Voicemail

[Stephen Welsh]

My 2 cents…

From an Cisco Spark API perspective it’s a meeting room system as that is the model the User Experience is aligned for, so a long way to go for more traditional telephony features that are out of context for a meeting i.e. MWI.

Cisco Spark reminds me of the Windows 8 fiasco of making a desktop OS fit a tablet interface at the expense of normal desktop interactions, hence the swing back to normal desktop with Windows 10 etc. For me Cisco Spark is a "soft meeting" client that needs be extended to sensibly incorporate more traditional "soft phone" functionality/interactions.

That’s not to say Cisco Spark is not great at what it does, just that there needs to be more of a choice/overlap between Spark/Jabber, until then Spark will be more of a niche solution.

Also, it would appear all the marketing push for Cisco Spark has given Jabber a boost, and given Cisco have finally committed to port all relevant IP Communicator functionality to Jabber so IPC can be EOS that will keep Jabber at the primary soft phone solution for most larger organisations until Cisco can find a way forward with a unified soft phone solution.

Anyway, just my personal opinion, I’m sure others with disagree ;)

Kind Regards

Stephen Welsh
CTO
UnifiedFX

On 13 Feb 2018, at 17:20, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:


I could almost get away with “if you need uccx, use jabber; else, use spark”

But to say, “if you need MWI use jabber; else, use spark” – ugh.

I guess I don’t mind having two deployments, if the Jabber deployment is small and manageable.

It’s a shame, really. ☹


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: bmeade90 at gmail.com<mailto:bmeade90 at gmail.com> [mailto:bmeade90 at gmail.com] On Behalf Of Brian Meade
Sent: Tuesday, February 13, 2018 10:37 AM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Spark Hybrid and MWI/Voicemail

No UCCX support has been the big killer for us suggesting it more as a Jabber replacement.

On Tue, Feb 13, 2018 at 10:34 AM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
Well, that is certainly disappointing. Spark makes a softphone deployment much easier, but not without key features like MWI.

I hate the fact that we’re going to have to deploy both to get all the features we want/need.



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354<tel:(519)%20824-4120> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: bmeade90 at gmail.com<mailto:bmeade90 at gmail.com> [mailto:bmeade90 at gmail.com<mailto:bmeade90 at gmail.com>] On Behalf Of Brian Meade
Sent: Tuesday, February 13, 2018 10:31 AM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Spark Hybrid and MWI/Voicemail

Nothing I'm aware of.  Just completed one of these.  Basically just glorified SNR with URIs and some calendar integration.

On Thu, Feb 8, 2018 at 7:38 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Am I missing something?

Is there no voicemail integration with Connection? No MWI?

https://www.cisco.com/c/en/us/solutions/collaboration/spark-hybrid-services/index.html



Sent from my iPhone

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