[cisco-voip] CUC voicemail certificate issue and UCCX

Anthony Holloway avholloway+cisco-voip at gmail.com
Fri Feb 16 02:03:02 EST 2018


Can you paste a screenshot of your CUC 01 and 02 Tomcat certs?

I agree with you that a cert issue would prevent Jabber from connecting to
VoiceMail.  Also, do you have your UC Service in CUCM for CUC defined as
FQDN with HTTPS?  Screenshot?

On Thu, Feb 15, 2018 at 11:29 PM naresh rathore <nareh84 at hotmail.com> wrote:

> hi,
>
>
>
> I think because of this issue, when i connect Jabber within my office,
> show connection status on Jabber shows voicemail as "not connected. waiting
> To retry".
>
>
> Regards
>
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> naresh rathore <nareh84 at hotmail.com>
> *Sent:* Friday, February 16, 2018 9:31 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] CUC voicemail certificate issue and UCCX
>
>
> hi,
>
>
>
> i am currently facing following issue.
>
>
>
>
>    1. when i connected jabber internally. show connection showed
>    voicemail status as not connected. i logged into unity connection via ssh
>    and saw following messageadmin:Feb 16 13:00:00
>    <unityconn01hostname> local99 0 : 832: <unityconn01hostname>: Feb 16
>    2018 02:00:00 AM.248 UTC :  %UC_CERT-0-CertExpired: %[Message=Certificate
>    expiration Notification. Certificate name:<unityconn02hostname>.der
>    Unit:tomcat-trust Type:own-cert Expiration:Sun Dec][AppID=Cisco Certificate
>    Monitor][ClusterID=][NodeID=<unityconn01name>]: Certificate has
>    Expired and needs to be changed at the earliest
>
>
> when i logged into OS of both unity connection 01 and 02. In certificate
> management, couldnt find any certificate which expired today.
>
>
> is there any other location where we can check expired certificate? what
> should be done to resolve this issue.
>
>
>
> Regards
>
>
> Naresh Rathore
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> cisco-voip at puck.nether.net
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>
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