[cisco-voip] Moving users between OUs

[Malandruccolo, Jim]

I am on CUCM 10.5.2 and see the same behavior as James, so it might be specific to this version. If a user is moved out of a watched OU, the RDP is deleted from the system.

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Holloway
Sent: Thursday, February 15, 2018 3:11 PM
To: James Andrewartha <jandrewartha at ccgs.wa.edu.au>
Cc: cisco-voip voip list <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Moving users between OUs

I agree with Brian, that moving users around in the same search base is no issue at all.  In fact, moving users to new domains is no problem either, just as long as you're setup correctly to find users in both domains.

I'm confused as to what you did exactly.  In any case, I wouldn't think an RDP would be deleted from the CUCM config, just because the assigned user went missing.  Granted, it's a required field, and unlike a phone, it doesn't have an anonymous option; nevertheless, I just tried this on my CUCM 11.5.1.11900-26, and the RDP remained there.

[image.png]


On Thu, Feb 15, 2018 at 8:45 AM Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>> wrote:
Moving between OUs should work fine.  CUCM keeps track of the Object ID so things like first name/last name changes won't break either.  There was a bug where last name changes was creating a new user at one point though.

On Thu, Feb 15, 2018 at 1:51 AM, James Andrewartha <jandrewartha at ccgs.wa.edu.au<mailto:jandrewartha at ccgs.wa.edu.au>> wrote:
Hi list,

We're moving our users to a new OU in AD, and of course I'm the guinea
pig. I moved myself before reconfiguring CUCM, and unsurprisingly all my
permissions and device ownership/associations were stripped. What I
didn't expect was that my remote destination/profile seems to have
disappeared entirely. Is this expected? Is there anything else that
might have gone AWOL? CUCM 10.5.2. Similarly for CUC 10.5.2.

More generally, if a user moves between OUs (but is always visible to
one of the configured CUCM LDAP Directories), will there be any problems?

Thanks,

--
James Andrewartha
Network & Projects Engineer
Christ Church Grammar School
Claremont, Western Australia
Ph. (08) 9442 1757
Mob. 0424 160 877
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