[cisco-voip] Time Zone Settings for Call handlers

[Matthew Loraditch]

Our Server is in Eastern Time, we have different call handlers for our Different Time Zone clients. Everyone else follows DST so when the server goes back or forward an hour it doesn’t matter. Arizona doesn’t do DST. Our offices close at 7 in each Time Zone, but relative to Arizona 7 is not always 7 since they don’t shift when everyone else does.

Unless what I’m looking for exists, each time change I will have to set reminders and change the Arizona Call Handler hours.

Make sense?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: Anthony Holloway [mailto:avholloway+cisco-voip at gmail.com]
Sent: Tuesday, February 20, 2018 1:48 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Time Zone Settings for Call handlers

What's the issue exactly?

On Tue, Feb 20, 2018 at 10:59 AM Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
Never had a client in Arizona before.. is there any non manual way to specify the time zone for a specific call handler?

We have UCCX, could I possibly run them through UCCX?

Really don’t want to have to remember to change the schedule on one handler twice a year.


Matthew Loraditch

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



w: www.heliontechnologies.com<http://www.heliontechnologies.com/>

 |

e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>


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