[cisco-voip] QM Call recording, getting 503 on inbound call recording call

[Anthony Holloway]

I can't tell which direction you're referring to the 503 coming from, but
in my experience CUCM will 503 you for two reason at least:

1) You didn't add the IP address which is sending to you, to a SIP trunk,
so CUCM rejects the call

2) You need to bounce the SIP trunk again (and maybe even 3 or 4 more times
just to be sure)

If you were meaning that QM sends the 503, it's possible QM is doing the
same, and you are sending from a CUCM node that QM wasn't expecting to
receive an INVITE from, or you just need to bounce the QM "sip trunk" which
is probably one of the services I can't think of at the moment.

On Wed, Jan 10, 2018 at 8:58 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> So, Built in bridge is enabled, sip trunk to Calabrio is set up... but
> when the call hits QM, we get a 503 Service Unavailable...
>
> Not seeing a lot of documentation on what would cause this...
>
> Any pointers to a direction?
>
>
> Jonathan
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