[cisco-voip] Jabber edit forward list...

[Anthony Holloway]

Ok, and we're back to directory supplied entries....

What directory integration type are you using?  Let's start there.  UDS or
LDAP?

On Wed, Jul 18, 2018 at 12:48 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> These are the labeled forward numbers... they are being pulled from
> somewhere, we just can't find them (nothing in AD)...
>
> We are running 11.9 of Jabber
>
>
> Jonathan
>
> On Wed, Jul 18, 2018 at 10:07 AM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> I feel like we're flip flopping between directory supplied entries and
>> local user supplied entries (where I started).  The way you would know is,
>> the directory ones have a word in front, like "Home" and the user ones just
>> have the number.  Screenshot?
>>
>> Ok, so now I think I we are talking about local user supplied forward to
>> destinations, which takes us all the way back to my original reply.  I said
>> that if I reset Jabber, they went away.  Have them try that.
>>
>> I also noted that the  jabberLocalConfig.dat file updates when you add a
>> new forward to destination, so it makes sense that it's stored in there.
>>
>> I then tested your statement that they follow logins across computers,
>> and I found this to not be true, unless I left the forwarding on while I
>> signed in to the other computer.  Which makes sense, because the forwarding
>> is then held on the DN in CUCM, and when my other computer signs into
>> Jabber, CUCM tells Jabber that the line is forwarded and to where.  So, if
>> your user does see the other forwarding on another machine, that might
>> explain the scenario.  I suppose they could have entered the destinations
>> on both machines, but that seems unlikely that they would have done it
>> incorrectly twice.  But maybe.
>>
>> You also never supplied your Jabber version or platform, which may cause
>> a difference in behavior.  Again, my testing is with J4W 12.0(1).
>>
>> On Tue, Jul 17, 2018 at 4:29 PM Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>> We have confirmed that AD does not have these numbers, nor are they in
>>> CUCM... customer entered them with the wrong offnet access code and needs
>>> to change them, there appears to be no method to do that
>>>
>>> On Tue, Jul 17, 2018 at 2:30 PM, Anthony Holloway <
>>> avholloway+cisco-voip at gmail.com> wrote:
>>>
>>>> That is one scenario I didn't try, as a reset of the client killed the
>>>> setting.
>>>>
>>>> to be clear, I created a custom one, and that's what I thought you were
>>>> getting at.  However, I do have one for my mobile number, which does come
>>>> from the server.  Is that what you're asking for?
>>>>
>>>> If so, from what I can gather, only Home and Mobile are field which
>>>> will show up here.  So, if your CUCM Directory has these values populated,
>>>> or your AD does, then Jabber should show them.
>>>>
>>>>
>>>> On Tue, Jul 17, 2018 at 1:46 PM Jonathan Charles <jonvoip at gmail.com>
>>>> wrote:
>>>>
>>>>> I had a user log into jabber on another machine, and his CF's were
>>>>> there automatically... it has to be pulling them from somewhere.. (11.5
>>>>> CUCM/IMP)
>>>>>
>>>>> These should be editable, right?
>>>>>
>>>>>
>>>>> Jonathan
>>>>>
>>>>> On Tue, Jul 17, 2018 at 10:06 AM, Anthony Holloway <
>>>>> avholloway+cisco-voip at gmail.com> wrote:
>>>>>
>>>>>> FWIW, I'm using 12.0(1), and I just created one, tried to find it on
>>>>>> my local machine, couldn't find it, then signed-out and reset Jabber, and
>>>>>> now it's gone.  That tells me it's stored locally.
>>>>>>
>>>>>> The file %appdata%\Cisco\Unified
>>>>>> Communications\Jabber\CSF\Config\jabberLocalConfig.dat changes when you add
>>>>>> new ones, so I'm guessing it's in that file.  Unfortunately, that file is
>>>>>> encrypted, so there's no editing it.
>>>>>>
>>>>>> So, my conclusion would be, you can only nuke all of them, you cannot
>>>>>> selectively remove or edit any, and an addition would likely take the work
>>>>>> of something like AutoHotKey to send the proper keystrokes/mouse clicks to
>>>>>> the client.
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Mon, Jul 16, 2018 at 12:56 PM Jonathan Charles <jonvoip at gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> How can we edit the Forward to list in Jabber?
>>>>>>>
>>>>>>> Where are these stored?
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Jonathan
>>>>>>> _______________________________________________
>>>>>>> cisco-voip mailing list
>>>>>>> cisco-voip at puck.nether.net
>>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>>
>>>>>>
>>>>>
>>>
>
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