[cisco-voip] Jabber edit forward list...

[Anthony Holloway]

Ok, so can you screenshot and share the users properties in LDAP,
specifically the Home, Mobile and Pager properties, and then screenshot and
share the forward to list in Jabber?  Sanitize what you need to, but share
as much as you can.

On Wed, Jul 18, 2018 at 6:23 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> LDAP...
>
> On Wed, Jul 18, 2018 at 1:36 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> Ok, and we're back to directory supplied entries....
>>
>> What directory integration type are you using?  Let's start there.  UDS
>> or LDAP?
>>
>> On Wed, Jul 18, 2018 at 12:48 PM Jonathan Charles <jonvoip at gmail.com>
>> wrote:
>>
>>> These are the labeled forward numbers... they are being pulled from
>>> somewhere, we just can't find them (nothing in AD)...
>>>
>>> We are running 11.9 of Jabber
>>>
>>>
>>> Jonathan
>>>
>>> On Wed, Jul 18, 2018 at 10:07 AM, Anthony Holloway <
>>> avholloway+cisco-voip at gmail.com> wrote:
>>>
>>>> I feel like we're flip flopping between directory supplied entries and
>>>> local user supplied entries (where I started).  The way you would know is,
>>>> the directory ones have a word in front, like "Home" and the user ones just
>>>> have the number.  Screenshot?
>>>>
>>>> Ok, so now I think I we are talking about local user supplied forward
>>>> to destinations, which takes us all the way back to my original reply.  I
>>>> said that if I reset Jabber, they went away.  Have them try that.
>>>>
>>>> I also noted that the  jabberLocalConfig.dat file updates when you add
>>>> a new forward to destination, so it makes sense that it's stored in there.
>>>>
>>>> I then tested your statement that they follow logins across computers,
>>>> and I found this to not be true, unless I left the forwarding on while I
>>>> signed in to the other computer.  Which makes sense, because the forwarding
>>>> is then held on the DN in CUCM, and when my other computer signs into
>>>> Jabber, CUCM tells Jabber that the line is forwarded and to where.  So, if
>>>> your user does see the other forwarding on another machine, that might
>>>> explain the scenario.  I suppose they could have entered the destinations
>>>> on both machines, but that seems unlikely that they would have done it
>>>> incorrectly twice.  But maybe.
>>>>
>>>> You also never supplied your Jabber version or platform, which may
>>>> cause a difference in behavior.  Again, my testing is with J4W 12.0(1).
>>>>
>>>> On Tue, Jul 17, 2018 at 4:29 PM Jonathan Charles <jonvoip at gmail.com>
>>>> wrote:
>>>>
>>>>> We have confirmed that AD does not have these numbers, nor are they in
>>>>> CUCM... customer entered them with the wrong offnet access code and needs
>>>>> to change them, there appears to be no method to do that
>>>>>
>>>>> On Tue, Jul 17, 2018 at 2:30 PM, Anthony Holloway <
>>>>> avholloway+cisco-voip at gmail.com> wrote:
>>>>>
>>>>>> That is one scenario I didn't try, as a reset of the client killed
>>>>>> the setting.
>>>>>>
>>>>>> to be clear, I created a custom one, and that's what I thought you
>>>>>> were getting at.  However, I do have one for my mobile number, which does
>>>>>> come from the server.  Is that what you're asking for?
>>>>>>
>>>>>> If so, from what I can gather, only Home and Mobile are field which
>>>>>> will show up here.  So, if your CUCM Directory has these values populated,
>>>>>> or your AD does, then Jabber should show them.
>>>>>>
>>>>>>
>>>>>> On Tue, Jul 17, 2018 at 1:46 PM Jonathan Charles <jonvoip at gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> I had a user log into jabber on another machine, and his CF's were
>>>>>>> there automatically... it has to be pulling them from somewhere.. (11.5
>>>>>>> CUCM/IMP)
>>>>>>>
>>>>>>> These should be editable, right?
>>>>>>>
>>>>>>>
>>>>>>> Jonathan
>>>>>>>
>>>>>>> On Tue, Jul 17, 2018 at 10:06 AM, Anthony Holloway <
>>>>>>> avholloway+cisco-voip at gmail.com> wrote:
>>>>>>>
>>>>>>>> FWIW, I'm using 12.0(1), and I just created one, tried to find it
>>>>>>>> on my local machine, couldn't find it, then signed-out and reset Jabber,
>>>>>>>> and now it's gone.  That tells me it's stored locally.
>>>>>>>>
>>>>>>>> The file %appdata%\Cisco\Unified
>>>>>>>> Communications\Jabber\CSF\Config\jabberLocalConfig.dat changes when you add
>>>>>>>> new ones, so I'm guessing it's in that file.  Unfortunately, that file is
>>>>>>>> encrypted, so there's no editing it.
>>>>>>>>
>>>>>>>> So, my conclusion would be, you can only nuke all of them, you
>>>>>>>> cannot selectively remove or edit any, and an addition would likely take
>>>>>>>> the work of something like AutoHotKey to send the proper keystrokes/mouse
>>>>>>>> clicks to the client.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Mon, Jul 16, 2018 at 12:56 PM Jonathan Charles <
>>>>>>>> jonvoip at gmail.com> wrote:
>>>>>>>>
>>>>>>>>> How can we edit the Forward to list in Jabber?
>>>>>>>>>
>>>>>>>>> Where are these stored?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Jonathan
>>>>>>>>> _______________________________________________
>>>>>>>>> cisco-voip mailing list
>>>>>>>>> cisco-voip at puck.nether.net
>>>>>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>
>>>
>
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