[cisco-voip] UCCE: How to match Routing Client to IP address of Peripheral

Davis, Sean Sean.Davis at oneneck.com
Fri Jul 27 12:51:29 EDT 2018


Using PG Explorer in configuration manager will tell you which routing client id is associated with each routing client.  You can run the PG setup without committing any changes, however we have only done this during maintenance windows.

Sean Davis

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Today's Topics:

   1. wondering what these UCCx backup files are... (Lelio Fulgenzi)
   2. Re: wondering what these UCCx backup files are... (Brian Meade)
   3. UCCE: How to match Routing Client to IP address of Peripheral
      (Ryan Burtch)


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Message: 1
Date: Thu, 26 Jul 2018 18:05:31 +0000
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: "voyp list, cisco-voip (cisco-voip at puck.nether.net)"
<cisco-voip at puck.nether.net>
Subject: [cisco-voip] wondering what these UCCx backup files are...
Message-ID:
<YQBPR0101MB09456116197F427DFDB862B9AC2B0 at YQBPR0101MB0945.CANPRD01.PROD.OUTLOOK.COM>

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Anyone know what the following backups files are for? I noticed one is small, and one is zero length. It?s sending my backup check script into a frenzy. ?

_UCCX_PHX_RPT.tar
_UCCX_PHX_CONFIG.tar


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Message: 2
Date: Thu, 26 Jul 2018 14:25:37 -0400
From: Brian Meade <bmeade90 at vt.edu>
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] wondering what these UCCx backup files
are...
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Phoenix I think was the code name for Finesse.  So sounds like it's Finesse configuration related.

On Thu, Jul 26, 2018 at 2:05 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
> Anyone know what the following backups files are for? I noticed one is
> small, and one is zero length. It?s sending my backup check script
> into a frenzy. ?
>
> _UCCX_PHX_RPT.tar
> _UCCX_PHX_CONFIG.tar
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph Room 037
> Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
>
> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on
> Instagram, Twitter and Facebook
>
> [University of Guelph Cornerstone with Improve Life tagline]
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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Message: 3
Date: Fri, 27 Jul 2018 10:30:49 -0500
From: Ryan Burtch <rburtch3 at gmail.com>
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCE: How to match Routing Client to IP address
of Peripheral
Message-ID:
<CAK+Shf65n7TNVOt58d1VQg=hHnd+Drju1OO28Sy2Y2m6im5NSA at mail.gmail.com>
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I work in Managed Services.  I have to get into different customer environments when issues happen. Many times, I'm researching a dropped call or something like that via the AW/HDS.



I see the calls come into RCD/TCD via some Routing Client '5001, 5002, etc', but I need a way to correlate these routing clients to the actual peripheral's IP ADDRESS (CVP1,2,3, CUCM, etc.)



I know I can get this from PG setup, but I can't take the environment down when I'm troubleshooting, plus I have no idea which PG to pull from as many of these environments are quite large.



Is there any other way to get this info quickly?  Thoughts.




Sincerely,

Ryan Burtch
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