[cisco-voip] Automated PSTN ingress call regression testing?

[Kent Roberts]

I’d have to look but rtmt might be able to report if calls fall below x value   If so that would be a really quick step while you look at options


Kent

> On Mar 7, 2018, at 12:56, Nick Barnett <nicksbarnett at gmail.com> wrote:
> 
> A client has a need for an off site solution that will make test calls to their numbers and report when there are issues. I understand that this is very vague, but they are interested in hearing about any and all solutions.
> 
> They have several SIP carriers and a nationwide presence, but the SIP trunking is centralized. They've had enough issues with one DID service failing and their customers having to report the issue. Ideally, the SIP providers would be able to automatically do "something" when they stop receiving options pings, or when a certain sip response is received... but it doesn't work that way with the behemoth phone companies.
> 
> The way it works now is that MOST issues are able to be caught successfully with internal monitoring... but others such certain NPA-NXX can't call another NPA-NXX, or carrier interconnects such as "Verizon wireless customers cannot call Sprint toll free numbers from area code 555"  These odd scenarios are what we are looking to solve. I understand this is potentially huge, but I think if we could automate calls to about 10 different numbers, that would cover enough of the ingress and carrier combinations that it would make a HUGE difference.
> 
> I've thought of spinning up an Asterisk and somehow automating the echo test feature. I've also thought about using the Twilio API to test if calls are successful. Both of these are complicated and prone to issues... so if there is a hosted or cloud solution that is already available, please let me know.
> 
> Any suggestions or more than welcome.
> 
> Thanks,
> Nick
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