[cisco-voip] EngHouse CTI Route Points

NateCCIE nateccie at gmail.com
Thu Mar 22 11:03:33 EDT 2018


Genesis call center does the same thing. I think it’s just a Cisco thing for their apps with respect to CTI ports. 

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> On Mar 22, 2018, at 8:40 AM, Anthony Holloway <avholloway+cisco-voip at gmail.com> wrote:
> 
> Can someone please tell me how EngHouse can get away with using only CTI Route Points and no CTI Ports, and yet, still terminate media?
> 
> If they're aren't doing anything fancy, then why do so many, if not all other, CTI applications, require both CTI Route Points and CTI Ports?
> 
> Signed,
> Confused about CTI
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