[cisco-voip] Attendant Console Advanced 12.0

[Anthony Holloway]

No sorry, I'm not very advanced on the CUACA product, therefore my
troubleshooting skills on it are low.  The little bit I knew about the
DDIs, is from the admin/install guide.

On Tue, Mar 27, 2018 at 10:48 PM naresh rathore <nareh84 at hotmail.com> wrote:

> hi Anthony,
>
>
>
> Thanks for your email,
>
>
>
>
> could you also tell me about the cuac advanced installation. i can only
> see two menus and machine unavailable in server detail as mentioned in my
> previous email. i installed windows server 2016, sql 2014 evaluation and
> cuac 12 advanced.
>
>
>
> Regards
>
>
>
> Naray
>
>
>
>
>
> ------------------------------
> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Tuesday, March 27, 2018 6:06 PM
> *To:* naresh rathore
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Attendant Console Advanced 12.0
>
> RE: CTI Route Point Config
>
> When you build the DDI for the queue, in CUACA Web Admin, you will have to
> build one for each server, with different numbers, and CUACA, via AXL, will
> use your CTI template to create both CTI Route Points and do the forwarding
> for you.  So, be sure to have the proper CSS for forwarding Unregistered
> and CTI Failure for it to work properly.  There's also a setting on the
> queue to send cause to, when both are down, and CUACA sets that on the
> second CTI Route Point.
>
> On Mon, Mar 26, 2018 at 6:43 AM naresh rathore <nareh84 at hotmail.com>
> wrote:
>
> hi,
>
>
>
> i have to integrate attendant console (in resilient environment) to
> recently upgraded (from 9.1 to 12). i installed windows 2016, sql 2014 and
> CUAC software. but when i installed software and configured it as
> publisher, i couldnt browse to Webadmin page. i decided to shut this VM and
> configure the second server (which i installed to be configured as
> subscriber) as publisher. this time i was able to browse to Webadmin page
> but could only see Engineering and help menu (see the attached). and when i
> select any of the engineering menu, i see "machine unavailable" in server
> detail. did somebody face this issue before. I think because i took 2
> snapshots for each vm (one after installation of windows and one before
> CUAC software installation).
>
>
> Furthermore i have following queries.
>
>
>
>    1. can i test resilience on demo license?
>    2. what is the best way to configure resilience for CTI RP and CTI
>    ports. Do i have to configure CUAC1's CTI Routepoint CTI unregistered to
>    point to CUAC2's CTI Routepoint. CTI unregistered of CUAC2's CTI
>    unregistered to CUCM's hungroup?. Do i have to configure CTI unregistered
>    for CTI Ports as well??
>
>
>
> Regards
>
>
>
> Naray
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