[cisco-voip] Touch 10 Screen Damage

[Matthew Collins]

Yep tried that, Accidental damage isn’t covered.

They have purchased a new one to replace but trying to get this one repaired in case they get someone else take their anger out on one.

I have asked out Cisco SE if we could pay Cisco to repair it but I think Cisco see them as a throw away commodity.


Regards

Matthew Collins


From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Sent: 10 May 2018 14:42
To: Ben Amick <bamick at HumanArc.com>; Matthew Collins <mcollins at block.co.uk>; cisco-voip at puck.nether.net
Subject: RE: Touch 10 Screen Damage

Pretty sure that’s not covered… although if you weren’t in the UK, I’ve got one under my desk that was accidentally sent to me that I’ll never need.



Matthew Loraditch​

Sr. Network Engineer


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From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Ben Amick
Sent: Thursday, May 10, 2018 9:30 AM
To: Matthew Collins <mcollins at block.co.uk<mailto:mcollins at block.co.uk>>; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Touch 10 Screen Damage

TAC?

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Matthew Collins
Sent: Thursday, May 10, 2018 9:24 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Touch 10 Screen Damage


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Hi All,

Does anyone know where a client could get a touch 10 screen replaced after one got smashed?

TIA

Matt



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