[cisco-voip] connected party information while calling webex

[Bill Talley]

What is your cluster fully qualified domain name set to under Enterprise Parameters in CUCM?

Sent from an iOS device with very tiny touchscreen input keys.  Please excude my typtos.

> On Nov 2, 2018, at 2:15 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
>  
> Yeah – that caught my eye as well while I was comparing. I think you are referring to:
>  
> Calling and Connected Party Info Format
>  
> Options are:
>  
> Deliver DN only in connected party
> Deliver URI only in connected party, if available
> Deliver URI and DN in connected party, if available
>  
> Both are set to the last one, Deliver URI and DN in connected party, if available.
>  
>  
>  
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>  
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>  
> <image001.png>
>  
> From: NateCCIE <nateccie at gmail.com> 
> Sent: Friday, November 2, 2018 2:52 PM
> To: Lelio Fulgenzi <lelio at uoguelph.ca>
> Cc: Ryan Huff <ryanhuff at outlook.com>; voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] connected party information while calling webex
>  
> There is a setting on the sip trunks to deliver dn or uri or both. I bet there is a difference between your two clusters on that setting. I may not win the bet, but that is where I’d check first. 
> 
> Sent from my iPhone
> 
> On Nov 2, 2018, at 12:20 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
>  
> Gotcha. All using FQDN as far as I can tell. Very odd. I don’t think I’ve made changes to jabberconfig.xml either.
>  
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>  
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>  
> <image001.png>
>  
> From: Ryan Huff <ryanhuff at outlook.com> 
> Sent: Friday, November 2, 2018 2:18 PM
> To: Lelio Fulgenzi <lelio at uoguelph.ca>
> Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] connected party information while calling webex
>  
> I meant UC, Siri assumed I meant UDS. How about the CM server references, all FQDN as well?
> 
> Sent from my iPhone
> 
> On Nov 2, 2018, at 14:15, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
> What is this UDS thoust speak of?
>  
> But seriously, referenced where?
>  
> I checked my UC Services, all of those are FQDN. I checked my Service Profile, and that just has a “Use UDS for Contact Resolution” option that I’ve checked off in both systems.
>  
> What would UDS have to do with replacing @acme.webex.com with @<ip.addr.cucm.sub> though? Curious. I was leaning towards connected party information setup.
>  
>  
>  
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>  
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>  
> <image001.png>
>  
> From: Ryan Huff <ryanhuff at outlook.com> 
> Sent: Friday, November 2, 2018 1:58 PM
> To: Lelio Fulgenzi <lelio at uoguelph.ca>
> Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] connected party information while calling webex
>  
> UDS services referenced by FQDN or IP?
> 
> Sent from my iPhone
> 
> On Nov 2, 2018, at 13:55, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
>  
> I’ve migrated my development cluster configuration to my production cluster configuration and have compared them as best as possible, but I seem to be missing connected party information when calling webex from Jabber.
>  
> On the development cluster, when I dial coyote at acme.webex.com from Jabber and am connected, the connected party information at the top of Jabber remains coyote at acme.webex.com, however, when I dial the same from production, it changes to coyote@<ipaddr.of.cucm.sub>
>  
> I’ve reviewed the SIP trunk and dependencies as much as I could and they all seem the same. I did some comparison of enterprise parameters and ccm service parameters and they too look the same.
>  
> I can’t imagine anything expresway or within webex site config would cause this.
>  
> Thoughts? Pointers?
>  
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>  
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>  
> <image001.png>
>  
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