[cisco-voip] Best Practice or Way to bulk update Caller ID

[Ryan Huff]

Hi Sam,


I'm assuming (since you said Caller ID), that you are referring to "Display (Caller ID)" and the older, "ASCII Display (Caller ID)" fields. You can bulk update these fields by first, exporting the phones through, "Bulk Administration > Phones > Export Phones > All Details". After selecting that menu navigation, you'll have the familiar GUI based query tool that will allow you to specify search limit and qualifier clauses, for the number of phones you wish to export.


Once you have the resulting export file downloaded, I would typically use MS Excel (or some other type of comma deliminated parser) to open the file. Once opened, find the Display (Caller ID) field and adjust as desired for each phone. If you wish to concatenate the the FN and LN of the user into this field, you'll need to use some "script magic" (Python, PHP, Perl, Bash ... etc) or good old fashioned copy/paste elbow grease to compile this info from elsewhere in the spreadsheet; assuming such data exists for the line on another column within the same row; phone description, line description ... etc.


All this to bring me to a closing thought, which is to verify your understanding that this would only affect internal (onnet) Caller ID and not what is presented to a called party over the PSTN. Caller ID (ANI) presented on the PSTN is the job of a), your carrier to enter the correct data into the ANI ALI database and B), the called party's carrier to perform the appropriate CNAM dip into the ANI ALI database and ultimately present the characters to the called party's device in the appropriate facility / contact header.


Thanks,

Ryan Huff, CCDP, CCNP
Cisco Certified Network and Design Professional


________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of Sam Jones <jonesamu at isu.edu>
Sent: Monday, November 26, 2018 5:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Best Practice or Way to bulk update Caller ID


I am looking for the fastest way to update the Caller ID across all our directory numbers with the first and last name of users synchronized from Active Directory.
I cannot find a how to do this:
automagically with a synchronization from Active Directory
Or
through Bulk Administration

Any guidance to how I can accomplish this is appreciated.


Sam Jones
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