[cisco-voip] jabber for mac with ADFS, credentials repeatedly prompt?

[Matthew Loraditch]

Found out it’s a user agent string issue
We use seamless sso on our Windows PCs so you have to make your agent strings specific enough so macs get FBA instead of IWA:

https://social.technet.microsoft.com/Forums/lync/en-US/7f00fb6d-1040-47ba-8950-7c18aaf76d0c/sfb-2016-on-mac-blank-authentication-popup?forum=sfbfr

https://blog.msresource.net/2016/11/18/adfs-iwa-and-the-wiasupporteduseragents-property/



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: Ryan Huff <ryanhuff at outlook.com>
Sent: Tuesday, October 30, 2018 4:35 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] jabber for mac with ADFS, credentials repeatedly prompt?

Is forced UPN discovery getting picked up I wonder? Not sure if that’s a thing on Mac Jabber ...

In Windows, you’d install the client with the following CLI switches: CLEAR=1 UPN_DISCOVERY_ENABLED=false CLICK2X=DISABLE


Sent from my iPhone

On Oct 30, 2018, at 15:57, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
Setting up a mac for our marketing person. Jabber keeps saying login is failing and keeps prompting my adfs sign-in. I can sign into ucmuser fine, login works ok on Windows.
The mac is on the domain if that matters.

Any ideas? We have very few macs in our entire client base and have not seen this before.


Matthew Loraditch​

Sr. Network Engineer


p: 443.541.1518<tel:443.541.1518>



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