[cisco-voip] Webex hybrid call service connect unable to find user

Brian Meade bmeade90 at vt.edu
Thu Sep 6 10:22:07 EDT 2018


I would just manually create the devices.  There are many limitations with
automatically creating the devices.

On Thu, Sep 6, 2018 at 6:34 AM Dana Tong <dana.tong at yellit.com.au> wrote:

> Further to this. When I search all users, the user is present but it looks
> like he controls many phones which is odd.
>
>
>
> I’ve tried to register a webex board also for call service connect and it
> reports unable to find a CUCM user with a matching mail ID. However I can
> confirm that I created the user with the matching mail ID.
>
>
>
> Thoughts?
>
>
>
> Cheers
>
> Dana
>
>
>
>
>
> *From:* Dana Tong
> *Sent:* Thursday, 6 September 2018 7:23 PM
> *To:* cisco-voip voyp list <cisco-voip at puck.nether.net>
> *Subject:* Webex hybrid call service connect unable to find user
>
>
>
> Hi all,
>
>
>
> Trying to deploy Call Service Connect but when I run the process to
> automatically deploy the Spark Remote Device I get a  [User Not Found!].
>
>
>
> I am using a text file with a single user name as a test. The username is
> in the same format as the CUCM User ID.
>
>
>
> Cheers
>
> Dana
>
>
>
>
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> cisco-voip at puck.nether.net
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>
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