[cisco-voip] Webex Teams Down

Matthew Loraditch MLoraditch at heliontechnologies.com
Tue Sep 25 09:42:36 EDT 2018


The RFO for this one is going to be a doozy. On meetings they are migrating all users who had been upgraded to Video Platform 2.0 back to 1.0. I have no idea of the scope but that seems like a pretty big undertaking and a tiny insight into how screwed up whatever happened is.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Ryan Huff
Sent: Tuesday, September 25, 2018 9:36 AM
To: Matt Jacobson <m4ttjacobson at gmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Webex Teams Down

Who wants to go in with me on creating an on-prem DR application for individual WebEx Teams domains? Lol ... the cloud ... yup, let’s do that ...

The cloud is a little like networking before segmentation .... anything impacts everything 🤔
The only things I can think of that could possibly take this long would be like having to restore things from backup or waiting on uber large database indices to rebuild or reindex ..... hope things get restored soon!

On Sep 25, 2018, at 07:22, Matt Jacobson <m4ttjacobson at gmail.com<mailto:m4ttjacobson at gmail.com>> wrote:
Webex meetings is still working, but you can’t dial in with video endpoints.

On Tue, Sep 25, 2018 at 15:10 Bernhard Albler <bernhard.albler at gmail.com<mailto:bernhard.albler at gmail.com>> wrote:
yeah, crazy outage, basically the full working day for us here in Europe
it also impacts CMR for customers on Video Platform v2 ( which should be most)

On Tue 25. Sep 2018 at 12:39, Ryan Huff <ryanhuff at outlook.com<mailto:ryanhuff at outlook.com>> wrote:
I haven't seen one this long this since the early days of Spark ... been down since 9:22PM eastern on 9-24-18 ... wow ....

 <image1.png>
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