[cisco-voip] Webex Teams Down

Anthony Holloway avholloway+cisco-voip at gmail.com
Tue Sep 25 11:37:35 EDT 2018


Ryan, it sounds to me like you're saying control is the factor, not
location of services.  Maybe the buzzword cloud means something different
to each of us?  I would use cloud to describe where something is, and
hosted to describe who maintains it.

On Tue, Sep 25, 2018 at 10:19 AM Ryan Huff <ryanhuff at outlook.com> wrote:

> I my 17 years doing this, I have never once caused or suffered a seemingly
> unexplained and unexpected 10+ hour outage of all service to an
> environment/application.
>
> That’s the difference, control.
>
> Sent from my iPhone
>
> On Sep 25, 2018, at 11:05, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> In my mind, this is no different than an on prem
> migration/upgrade/change/etc going south.  The fact that the impacted
> service is in the cloud, is not important.  Even if the Internet connection
> itself went down, that's no different than a private MPLS outage.
>
> From an end user's perspective, whether cloud or on prem, the service is
> simply unavailable.  From a CIO perspective, someone else screwed up, and
> someone else is working on it.  I don't see why this is different or
> interesting.
>
> What is it that do I not get?
>
> On Tue, Sep 25, 2018 at 9:11 AM Palmer, Brian <Brian.Palmer at bcbsfl.com>
> wrote:
>
>> This sure is rather wild that it has been down for so long.  We only have
>> a few boards, but I do hope that every business user is reviewing the word
>> “cloud” and how great it really is within this context.
>>
>>
>>
>>
>>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Matthew
>> Loraditch
>> *Sent:* Tuesday, September 25, 2018 9:43 AM
>> *To:* Ryan Huff <ryanhuff at outlook.com>; Matt Jacobson <
>> m4ttjacobson at gmail.com>
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Webex Teams Down
>>
>>
>>
>> The RFO for this one is going to be a doozy. On meetings they are
>> migrating all users who had been upgraded to Video Platform 2.0 back to
>> 1.0. I have no idea of the scope but that seems like a pretty big
>> undertaking and a tiny insight into how screwed up whatever happened is.
>>
>>
>>
>>
>>
>> *Matthew Loraditch**​*
>>
>> *Sr. Network Engineer*
>>
>> p: *443.541.1518* <443.541.1518>
>>
>> w: *http://defang.bcbsfl.com/defang.php?url=www.heliontechnologies.com*
>> <https://nam01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fdefang.bcbsfl.com%2Fdefang.php%3Furl%3Dhttp%3A%2F%2Fwww.heliontechnologies.com%2F&data=02%7C01%7C%7Ca10d1791a9b34c9b0c2408d622f86156%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C636734847507934813&sdata=uXL7JSJPsyEqfh0fIe5bhiCd5WEmW1bwIFBkQ8INuzE%3D&reserved=0>
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>>  |
>>
>> e: *MLoraditch at heliontechnologies.com*
>> <MLoraditch at heliontechnologies.com>
>>
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>>
>> [image: LinkedIn]
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>>
>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Ryan
>> Huff
>> *Sent:* Tuesday, September 25, 2018 9:36 AM
>> *To:* Matt Jacobson <m4ttjacobson at gmail.com>
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Webex Teams Down
>>
>>
>>
>> Who wants to go in with me on creating an on-prem DR application for
>> individual WebEx Teams domains? Lol ... the cloud ... yup, let’s do that
>> ...
>>
>>
>>
>> The cloud is a little like networking before segmentation .... anything
>> impacts everything 🤔
>>
>> The only things I can think of that could possibly take this long would
>> be like having to restore things from backup or waiting on uber large
>> database indices to rebuild or reindex ..... hope things get restored soon!
>>
>>
>> On Sep 25, 2018, at 07:22, Matt Jacobson <m4ttjacobson at gmail.com> wrote:
>>
>> Webex meetings is still working, but you can’t dial in with video
>> endpoints.
>>
>>
>>
>> On Tue, Sep 25, 2018 at 15:10 Bernhard Albler <bernhard.albler at gmail.com>
>> wrote:
>>
>> yeah, crazy outage, basically the full working day for us here in Europe
>>
>> it also impacts CMR for customers on Video Platform v2 ( which should be
>> most)
>>
>>
>>
>> On Tue 25. Sep 2018 at 12:39, Ryan Huff <ryanhuff at outlook.com> wrote:
>>
>> I haven't seen one this long this since the early days of Spark ... been
>> down since 9:22PM eastern on 9-24-18 ... wow ....
>>
>>
>>
>>  <image1.png>
>>
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>> --
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