[cisco-voip] [EXTERNAL]Re: CUCM 12.5 CCMAdmin login error

Lelio Fulgenzi lelio at uoguelph.ca
Wed Apr 3 08:30:25 EDT 2019


This was fun to read. Thx R.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Apr 2, 2019, at 1:18 PM, Ryan Ratliff (rratliff) <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:

1. 7900 series phones that are so solid they would probably get certified by NASA to run in space.
1b. Except the hookswitches, after years (and years) they get dirty and contacts fail (or happen so fast it causes all sorts of fun things like ccm crashes).

2. Hookswitches enhanced to be self-cleaning (fix 1b)
2b. Customers luuuuv being told to fix hookswitch issues by more hookswitching...

3. Hookswitches further evolved to not have mechanical parts (moving parts = weakness). Use a light sensor to detect off hook instead (neat!)
3b. Stop shining flashlights at my phones damn you...

That’s how my memory recalls it, any resemblance to or variance from the truth is coincidence.

Ryan

On Apr 1, 2019, at 4:08 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Oh. My.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Apr 1, 2019, at 1:59 PM, Mergenthal, Chase <Chase.Mergenthal at bestbuy.com<mailto:Chase.Mergenthal at bestbuy.com>> wrote:

Can’t make this up:

“Direct Light on hook switch can cause phone to toggle on/off hook”
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtf65633

There was also another one I saw where if you were on a g729 call, and there was a cisco phone next to you, and particular ringtone would trigger fax detection and trigger T38 and drop the call… I cant find the bug however…

-Chase

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Friday, March 29, 2019 5:34 PM
To: Johnson, Ken <kenjohnson at letu.edu<mailto:kenjohnson at letu.edu>>
Cc: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [EXTERNAL]Re: [cisco-voip] CUCM 12.5 CCMAdmin login error

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Yeah. Not sure. I’d usually get this look. Especially from execs. ;)

[image1.gif]
-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca><mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><https://urldefense.proofpoint.com/v2/url?u=http-3A__www.uoguelph.ca_ccs&d=DwMGaQ&c=_6ZqGtuAaY4A8wJDbhvx_w&r=YoGANwEiGYLSCJbUqi7TOEPQiX4Ybh-KtsgYCNL3Umk&m=XXXbGfK_kO6lGyzSqDtkpnb-IiC6aI8_ZSySghi7Qxo&s=Og6okQh3r7iEo6UhbS9y24iNHzbEk0mF59wYGZnUMoQ&e=> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Mar 29, 2019, at 6:23 PM, Johnson, Ken <kenjohnson at letu.edu<mailto:kenjohnson at letu.edu><mailto:kenjohnson at letu.edu>> wrote:
The best thing about this was how effective it was in spite of how silly you felt doing it – we kept old hook-switches working for years with that trick 😊

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net><mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Friday, March 29, 2019 9:43 AM
To: Heim, Dennis <Dennis.Heim at wwt.com<mailto:Dennis.Heim at wwt.com><mailto:Dennis.Heim at wwt.com>>; Chris Clouse <Chris.Clouse at cdw.com<mailto:Chris.Clouse at cdw.com><mailto:Chris.Clouse at cdw.com>>; Jason Aarons (Americas) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com><mailto:jason.aarons at dimensiondata.com>>; cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUCM 12.5 CCMAdmin login error


Best “solution” ever was the solution to an advisory/bug was the one for hookswitch issues. An oldie but a goldie. Published and everything. Something like, “…the hook switch is self cleaning. If you find it sticking, lift handset and depress and release hook switch repeatedly ten or twenty times.”

I wonder if wayback machine will help me find it. 😉

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca><mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs><https://urldefense.proofpoint.com/v2/url?u=https-3A__nam04.safelinks.protection.outlook.com_-3Furl-3Dhttp-253A-252F-252Fwww.uoguelph.ca-252Fccs-26data-3D02-257C01-257Ckenjohnson-2540letu.edu-257C4c933c89ad2540874aa208d6b454d208-257C97a5855489f64d5a9806dd0ee085d235-257C1-257C0-257C636894673734380482-26sdata-3D3mUInl5o5qWztM1M5EaxkPY1S1irrw1-252BwOmwvnojeoc-253D-26reserved-3D0&d=DwMGaQ&c=_6ZqGtuAaY4A8wJDbhvx_w&r=YoGANwEiGYLSCJbUqi7TOEPQiX4Ybh-KtsgYCNL3Umk&m=XXXbGfK_kO6lGyzSqDtkpnb-IiC6aI8_ZSySghi7Qxo&s=jFxB8WS-_uD2eo4eNQyIswf7fk61FoYLTSa7VkK4Cjs&e=> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net><mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Heim, Dennis
Sent: Friday, March 29, 2019 10:30 AM
To: Chris Clouse <Chris.Clouse at cdw.com<mailto:Chris.Clouse at cdw.com><mailto:Chris.Clouse at cdw.com>>; Jason Aarons (Americas) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com><mailto:jason.aarons at dimensiondata.com>>; cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUCM 12.5 CCMAdmin login error

Best part of that bug….

Workaround:
Keep trying to login until it is successful.

Dennis Heim | Emerging Technology Architect (Collaboration)
World Wide Technology, Inc. | +1 314-212-1814
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From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net><mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Chris Clouse
Sent: Friday, March 29, 2019 9:58 AM
To: Jason Aarons (Americas) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com><mailto:jason.aarons at dimensiondata.com>>; cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] CUCM 12.5 CCMAdmin login error

CSCvm76719

~Chris

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (Americas)
Sent: Friday, March 29, 2019 8:09 AM
To: cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net><mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] CUCM 12.5 CCMAdmin login error


Every time we are logged in to CUCM pub and step away when we try to log back in we get the below error

https://blah/ccmadmin/j_security_check<https://urldefense.proofpoint.com/v2/url?u=https-3A__blah_ccmadmin_j-5Fsecurity-5Fcheck&d=DwMGaQ&c=_6ZqGtuAaY4A8wJDbhvx_w&r=YoGANwEiGYLSCJbUqi7TOEPQiX4Ybh-KtsgYCNL3Umk&m=XXXbGfK_kO6lGyzSqDtkpnb-IiC6aI8_ZSySghi7Qxo&s=tEUCZvlUFHnU0F8UwU6u_89DXzdiolkwqZeKaZGrXR0&e=><https://blah/ccmadmin/j_security_check%3Chttps://urldefense.proofpoint.com/v2/url?u=https-3A__blah_ccmadmin_j-5Fsecurity-5Fcheck&d=DwMGaQ&c=_6ZqGtuAaY4A8wJDbhvx_w&r=YoGANwEiGYLSCJbUqi7TOEPQiX4Ybh-KtsgYCNL3Umk&m=XXXbGfK_kO6lGyzSqDtkpnb-IiC6aI8_ZSySghi7Qxo&s=tEUCZvlUFHnU0F8UwU6u_89DXzdiolkwqZeKaZGrXR0&e=%3E>

HTTP Status 400 - Invalid direct reference to form login page


Known bug?

-jason


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