[cisco-voip] Inbound MGCP call dead-air

Thu Dec 19 11:47:18 EST 2019

Call hits gateway, we do not see proper MGCP set up to CCM... I think the
issue is between gateway and ccm.

It isn't consistent... maybe 1 out of ever 6-7 calls.

Jonathan

On Thu, Dec 19, 2019 at 10:24 AM Ryan Huff <ryanhuff at outlook.com> wrote:

> Is this issue on the back of a TN port or anything like that? Have you
> engaged the carrier?
>
> Maybe the gateway is actually working just fine?
>
> Sent from my iPhone
>
> On Dec 19, 2019, at 11:01, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> 
> It is a T1 CAS.... and the controller is up with no errors.... it is 1977
> over there.
>
>
> Jonathan
>
> On Thu, Dec 19, 2019 at 3:03 AM daniele visaggio <
> visaggio.daniele at gmail.com> wrote:
>
>> can you do a "show isdn status" ?
>>
>> Is the t1 completely up?
>>
>> Il giorno gio 19 dic 2019 alle ore 03:14 Jonathan Charles <
>> jonvoip at gmail.com> ha scritto:
>>
>>> We rebooted the CCM cluster and the problem persisted...
>>>
>>> Traces show no sign of the call int he calllog...
>>>
>>>
>>>
>>> Jonathan
>>>
>>> On Wed, Dec 18, 2019 at 8:00 PM Ryan Huff <ryanhuff at outlook.com> wrote:
>>>
>>>> Have you pulled a ccm trace and debug voice ccapi inout, to verif
>>>> you’re not seeing any weirdness there?
>>>>
>>>> “no mgcp / mgcp” has been known to fix weird things; I assume you’ve
>>>> tried that though.
>>>>
>>>> Sent from my iPhone
>>>>
>>>> On Dec 18, 2019, at 19:59, Jonathan Charles <jonvoip at gmail.com> wrote:
>>>>
>>>> 
>>>> Inbound call (to x2475) on an MGCP T1-CAS  E&M Wink
>>>>
>>>> Gateway is a 4331 running 16.06.02.SPA, CCM is 11.5.1.2900-21
>>>>
>>>> Get dead air and see no MGCP setup message to CCM, after 60 seconds,
>>>> call times out (debug vpm signal and mgcp packet, below):
>>>>
>>>> 006469: Dec 18 18:23:38.037: htsp_dsp_message: SEND_SIG_STATUS:
>>>> state=0xC timestamp=35130 systime=1042275951
>>>> 006470: Dec 18 18:23:38.037: htsp_process_event: [0/1/1:1(21),
>>>> EM_ONHOOK, E_DSP_SIG_1100]em_onhook_offhook
>>>> 006471: Dec 18 18:23:38.037: htsp_timer - 50 msec
>>>> 006472: Dec 18 18:23:38.088: htsp_process_event: [0/1/1:1(21),
>>>> EM_QUALIFY_SEIZURE,
>>>> E_HTSP_EVENT_TIMER]em_qualify_seizure_timeouthtsp_setup_ind
>>>> 006473: Dec 18 18:23:38.088: [0/1/1:1(21)] get_local_station_id calling
>>>> num= calling name= calling time=12/18 18:23  orig called=
>>>> 006474: Dec 18 18:23:38.088: htsp_timer - 3000 msec
>>>> 006475: Dec 18 18:23:38.090: htsp_process_event: [0/1/1:1(21),
>>>> EM_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]em_wait_setup_ack_get_ack
>>>> 006476: Dec 18 18:23:38.090: htsp_timer_stop interdigit timer cfgd to
>>>> 3000
>>>> 006477: Dec 18 18:23:38.090: htsp_timer2 - 127 msec
>>>> 006478: Dec 18 18:23:38.217: htsp_process_event: [0/1/1:1(21),
>>>> EM_WAIT_SETUP_ACK, E_HTSP_EVENT_TIMER2]em_wait_prewink_timer
>>>> 006479: Dec 18 18:23:38.217: em_offhook
>>>> (0)vnm_dsp_set_sig_state:[recEive and transMit0/1/1:1(21)] set signal state
>>>> = 0x8em_onhook (200)vnm_dsp_set_sig_state:[recEive and transMit0/1/1:1(21)]
>>>> set signal state = 0x0
>>>> 006480: Dec 18 18:23:38.611: htsp_digit_ready: digit = 32
>>>> 006481: Dec 18 18:23:38.611: htsp_process_event: [0/1/1:1(21),
>>>> EM_OFFHOOK, E_VTSP_DIGIT]em_offhook_digit_collect
>>>> 006482: Dec 18 18:23:38.751: htsp_digit_ready: digit = 34
>>>> 006483: Dec 18 18:23:38.751: htsp_process_event: [0/1/1:1(21),
>>>> EM_OFFHOOK, E_VTSP_DIGIT]em_offhook_digit_collect
>>>> 006484: Dec 18 18:23:38.892: htsp_digit_ready: digit = 37
>>>> 006485: Dec 18 18:23:38.892: htsp_process_event: [0/1/1:1(21),
>>>> EM_OFFHOOK, E_VTSP_DIGIT]em_offhook_digit_collect
>>>> 006486: Dec 18 18:23:39.032: htsp_digit_ready: digit = 35
>>>> 006487: Dec 18 18:23:39.032: htsp_process_event: [0/1/1:1(21),
>>>> EM_OFFHOOK, E_VTSP_DIGIT]em_offhook_digit_collect
>>>>
>>>> 006488: Dec 18 18:23:41.335: MGCP Packet sent to 10.48.41.81:2427--->
>>>> NTFY 331838278 *@ORHC-VG4331-01.orhcnet.local MGCP 0.1
>>>> X: 0
>>>> O:
>>>> <---
>>>>
>>>> 006489: Dec 18 18:23:41.337: MGCP Packet received from 10.48.41.81:2427
>>>> --->
>>>> 200 331838278
>>>> <---
>>>>
>>>> 006490: Dec 18 18:23:56.336: MGCP Packet sent to 10.48.41.81:2427--->
>>>> NTFY 331838279 *@ORHC-VG4331-01.orhcnet.local MGCP 0.1
>>>> X: 0
>>>> O:
>>>> <---
>>>>
>>>> 006491: Dec 18 18:23:56.337: MGCP Packet received from 10.48.41.81:2427
>>>> --->
>>>> 200 331838279
>>>> <---
>>>>
>>>> 006492: Dec 18 18:24:11.336: MGCP Packet sent to 10.48.41.81:2427--->
>>>> NTFY 331838280 *@ORHC-VG4331-01.orhcnet.local MGCP 0.1
>>>> X: 0
>>>> O:
>>>> <---
>>>>
>>>> 006493: Dec 18 18:24:11.337: MGCP Packet received from 10.48.41.81:2427
>>>> --->
>>>> 200 331838280
>>>> <---
>>>>
>>>> 006494: Dec 18 18:24:26.336: MGCP Packet sent to 10.48.41.81:2427--->
>>>> NTFY 331838281 *@ORHC-VG4331-01.orhcnet.local MGCP 0.1
>>>> X: 0
>>>> O:
>>>> <---
>>>>
>>>> 006495: Dec 18 18:24:26.337: MGCP Packet received from 10.48.41.81:2427
>>>> --->
>>>> 200 331838281
>>>> <---
>>>>
>>>> Configs:
>>>>
>>>>
>>>> controller T1 0/1/1
>>>>  framing sf
>>>>  clock source line primary
>>>>  linecode ami
>>>>  cablelength long 0db
>>>>  ds0-group 1 timeslots 1-24 type e&m-wink-start
>>>>  description Local T1 CAS
>>>> !
>>>> mgcp
>>>> mgcp call-agent 10.48.41.80 2427 service-type mgcp version 0.1
>>>> mgcp rtp unreachable timeout 1000 action notify
>>>> mgcp modem passthrough voip mode nse
>>>> mgcp package-capability mf-package
>>>> mgcp package-capability rtp-package
>>>> mgcp package-capability sst-package
>>>> mgcp package-capability pre-package
>>>> mgcp package-capability fm-package
>>>> no mgcp package-capability res-package
>>>> no mgcp timer receive-rtcp
>>>> mgcp sdp simple
>>>> mgcp bind control source-interface GigabitEthernet0/0/0
>>>> mgcp bind media source-interface GigabitEthernet0/0/0
>>>> mgcp behavior rsip-range tgcp-only
>>>> mgcp behavior comedia-role none
>>>> mgcp behavior comedia-check-media-src disable
>>>> mgcp behavior comedia-sdp-force disable
>>>> !
>>>> ccm-manager fallback-mgcp
>>>> ccm-manager redundant-host 10.48.41.81
>>>> ccm-manager mgcp
>>>> no ccm-manager fax protocol cisco
>>>> ccm-manager config server 10.48.41.81
>>>> ccm-manager config
>>>>
>>>> Any ideas on why MGCP will not send call setup to CCM?
>>>>
>>>>
>>>>
>>>> Jonathan
>>>>
>>>>
>>>> _______________________________________________
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>>>>
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>>>>
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