[cisco-voip] Persistent Chat

Pawlowski, Adam ajp26 at buffalo.edu
Mon Feb 18 15:19:54 EST 2019


Ah, I can't see that bug but I noted that myself.

It seems like it eventually figures it out anyways without restarting the service, but it is not immediate that's for sure.

We've had about 0 customers comment about going back in time on pChat anyways as going forward in time is then annoying, that it works to keep the database under control is what is more important to us. Thanks for the info on the bug.

Adam



> -----Original Message-----
> From: Chris Clouse <Chris.Clouse at cdw.com>
> Sent: Friday, February 15, 2019 8:18 PM
> To: Pawlowski, Adam <ajp26 at buffalo.edu>; 'cisco-voip at puck.nether.net'
> <cisco-voip at puck.nether.net>
> Subject: RE: Persistent Chat
> 
> I didn't have any problems with the DB job itself doing the cleanup.  We did find
> that the messages are purged from the DB, but are retained in memory until
> the Text Conference Manager service is cycled. So clients will continue to see
> the messages past the purge date.  CSCvk74438
> 
> ~Chris
> 
> -----Original Message-----
> From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> Pawlowski, Adam
> Sent: Thursday, February 14, 2019 11:05 AM
> To: 'cisco-voip at puck.nether.net' <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Persistent Chat
> 
> When we evaluated the cleanup jobs when 12.0 came out, it didn't actually
> work.
> 
> It may now in a SU but 12.0 is sort of the stepchild and didn't get much
> attention so we're ignoring it.
> 
> The best practices whitepaper explains the tables and sample jobs to clean it
> up, so we just added cleanup jobs to the needed tables in our Oracle db.
> 
> It doesn't really get into the need to maintain indexes or things like that so we
> didn't do any such thing.
> 
> Adam
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