[cisco-voip] TCL Script to play message for hotel room?

Wed Feb 20 08:22:37 EST 2019

Interesting, I’m going to have to see if we can get a loaner unit.

Seems like there is some confusion even at Cisco as to what these are capable of. Granted most of the older tCL scripts and that seemed to have appeared back in the early 2000s and haven’t received much loving since. Things like that make me wary to continue using them instead of pulling the bandage on them as they may not be around forever.

From: Brian Meade <bmeade90 at vt.edu>
Sent: Wednesday, February 20, 2019 8:00 AM
To: Jason Aarons (Americas) <jason.aarons at dimensiondata.com>
Cc: Pawlowski, Adam <ajp26 at buffalo.edu>; Sreekanth Narayanan (sreenara) <sreenara at cisco.com>; Lelio Fulgenzi <lelio at uoguelph.ca>; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?

That's good to know.  Maybe I'll see if I can get one of these fax detect scripts working.

On Wed, Feb 20, 2019 at 7:20 AM Jason Aarons (Americas) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:
To followup I had no issues running a TCL script that played a prompt and continued call out.  Google play_message_2_calling_then_connect.tcl

IOS XE 16.6.5 on ISR 4431

conf t
    app
    service welcome bootflash:play_message_2_calling_then_connect.tcl

dial-peer voice 24 voip
service welcome

As stated I understand CVP/VXML is not supported, but good to know basic TCL working.

-jason

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Pawlowski, Adam
Sent: Friday, February 15, 2019 2:55 PM
To: 'Sreekanth Narayanan (sreenara)' <sreenara at cisco.com<mailto:sreenara at cisco.com>>; Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; 'Brian Meade' <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?

And yes it seems that on/off ramp faxing and TCL audio are dead so on to other things.

I can do this easily with Asterisk, it is just another thing to maintain.

One of the things we did use this for was having a fallthrough recording if all the dialpeers were dead to the UCM on a PRI gateway, we’d play something letting people know we were having an issue and check a website, versus sending back the a cause and having them get a recording that caused the caller to try over and over.

Things move on, such is life I guess.

Thanks for all the information

Adam
SUNYAB

From: Sreekanth Narayanan (sreenara) <sreenara at cisco.com<mailto:sreenara at cisco.com>>
Sent: Monday, February 11, 2019 10:43 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; Pawlowski, Adam <ajp26 at buffalo.edu<mailto:ajp26 at buffalo.edu>>; 'Brian Meade' <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: RE: [cisco-voip] TCL Script to play message for hotel room?

Yes, VXML is no longer supported on the ISR4K so these routers cannot be used in a CVP deployment as VXML gateways.
The VVB is the alternative.

I’m not sure the fax TCL script has been tested on ISR4K, but BACD has been tested and works fine.

Regards
Sreekanth

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Tuesday, February 12, 2019 01:53 AM
To: Pawlowski, Adam <ajp26 at buffalo.edu<mailto:ajp26 at buffalo.edu>>; 'Brian Meade' <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?

Is this what you might need?

https://community.cisco.com/t5/contact-center/vxml-gateway-alternatives/td-p/2859129

Munaf Ahmed<https://community.cisco.com/t5/user/viewprofilepage/user-id/317391> [Cisco Employee]

Cisco Employee
‎01-05-2017 09:34 PM
One option would to deploy
One option would to deploy UCS-E series server on ISR 4K router and install VVB on it.
https://www.cisco.com/c/en/us/support/contact-center/virtualized-voice-browser-12-0-1/model.html

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Pawlowski, Adam
Sent: Monday, February 11, 2019 2:47 PM
To: 'Brian Meade' <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?

Spoke too soon maybe.

I’m getting answers that refer to VXML but I’m told that TCL is impacted as well. There’s a module for the 4K apparently that runs IP IVR to be a VXML processor but I can’t find details on this at the moment or what impact that has on other functionality.

So maybe panic attack not totally averted.

Adam

From: Brian Meade <bmeade90 at vt.edu<mailto:bmeade90 at vt.edu>>
Sent: Monday, February 11, 2019 2:21 PM
To: Pawlowski, Adam <ajp26 at buffalo.edu<mailto:ajp26 at buffalo.edu>>
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] TCL Script to play message for hotel room?

This is interesting because I was working to move a customer to a different platform due to fax detect scripts no longer working in ISR4k's.  Should that still be working as well?  I thought the new architecture couldn't terminate the audio streams like this.

On Mon, Feb 11, 2019 at 1:59 PM Pawlowski, Adam <ajp26 at buffalo.edu<mailto:ajp26 at buffalo.edu>> wrote:
Almost had a panic attack there for a minute.

I heard that's why the DVO functionality moved into the UCM as the new ISR 4k didn't support VXML. That was more of a CVP thing I think and VXML is probably as ancient and unused as VRML.

The TCL function to terminate a call leg and play a stream I didn't think was related and I take advantage of this on fall through or other cases where I want to play an announcement to a caller without hooping through the voicemail system.

Good that still works.

Adam

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