[cisco-voip] Exchange Hybrid - presence gateway

[Ryan Huff]

Dose your scenario fit any of the following:

A.) The mailbox for the user could not be found because the email address is not correct (spelled wrong.. etc)?

B.) The email address is for a distribution group, which is not a true mailbox?

C.) The mailbox is configured to use an Exchange Online profile but the user's mailbox is located in Exchange on-premises?

A is correctable, but o365 unified messaging in Unity Connection with B or C won’t work.

-Ryan

> On Jan 8, 2019, at 17:37, Erick Wellnitz <ewellnitzvoip at gmail.com> wrote:
> 
> The SMTP address has no mailbox associated with it.