[cisco-voip] license issues upgrading connection 11.5(1)SU4 to SU6

[Erick Bergquist]

Just need to add the encryption option to the license server. If your
11.x/10.x call manager and cuc use same license server then just the one.
Work with licensing at cisco.com.

If I recall correctly I remember this was added in su3 or su4 so you should
have encountered it prior.  For 10.5 I believe it was su6 offhand.

When you add it, look under latest fulfillment in plm and you’ll see
encryption listed.


Erick


On Thu, Jun 6, 2019 at 1:22 PM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> I’m assuming we need the same for CUCM and CUC? One per publisher/cluster?
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> <https://www.google.com/maps/search/50+Stone+Rd+E+%7C+Guelph,+ON+%7C+N1G+2W1?entry=gmail&source=g>
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Chris Clouse <Chris.Clouse at cdw.com>
>
> *Sent:* Thursday, June 6, 2019 1:21 PM
> *To:* Lelio Fulgenzi <lelio at uoguelph.ca>; voyp list, cisco-voip (
> cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
> *Subject:* RE: license issues upgrading connection 11.5(1)SU4 to SU6
>
>
>
> You’ll need to order an encryption license from PUT and install on the PLM
> server.  This is $0 part (CUCM-PLM-ENC-K9=) and a one-time event.
>
>
>
> ~Chris
>
>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Lelio
> Fulgenzi
> *Sent:* Thursday, June 6, 2019 11:38 AM
> *To:* voyp list, cisco-voip (cisco-voip at puck.nether.net) <
> cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] license issues upgrading connection 11.5(1)SU4 to
> SU6
>
>
>
>
>
> We have seen the following errors after upgrading our lab connection
> server from 11.5(1)SU4 to SU6:
>
>
>
>
>
> <snip> %UC_UCLIC-3-EvtCucStopEncryption: <snip>  Export Control
> functionality/Encryption is not allowed.Move back to non-secure mode.
>
> <snip> %UC_RTMT-2-RTMT_ALERT: %[AlertName=CucStopEncryption][AlertDetail=
> AppID : CuLicMgrSvr#012ClusterID : #012NodeID : <snip>
>
>
>
>
>
> TAC has said either ignore the alarms, or rehost the licenses.
>
>
>
> They have provided no bug details yet, but we are not convinced that we
> should be re-hosting licenses after an SU upgrade, or if that’s even
> possible.
>
>
>
> There’s a way to disable encryption, but I’m not sure we want to be making
> those changes.
>
>
>
> Anyone seen anything like this?
>
>
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> <https://www.google.com/maps/search/50+Stone+Rd+E+%7C+Guelph,+ON+%7C+N1G+2W1?entry=gmail&source=g>
>
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
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