[cisco-voip] SSO and uccx phone agent

[Matthew Loraditch]

If you use SSO Application Admin uses SSO
OS Admin doesn’t until 12.0 and still optional.
You can bypass for both of them and use the old creds, or you can also disable said bypass access for security reasons.

CCX doesn’t have SSO until 11.5 so that’s not even a consideration in your environment. Albeit once you went there then it’d be same as above.



Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: Lelio Fulgenzi <lelio at uoguelph.ca>
Sent: Wednesday, June 26, 2019 10:50 PM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] SSO and uccx phone agent

Are admin pages still using ldap Auth? Not SSO?

-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

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[University of Guelph Cornerstone with Improve Life tagline]

On Jun 26, 2019, at 10:45 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
SSO doesn’t apply to phone agents. But If you have SSO you should be ldap integrated with auth enabled so you’d still use the same creds for the agents. There are no special settings needed.


Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
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From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Wednesday, June 26, 2019 10:43 PM
To: cisco-voip voyp list <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [cisco-voip] SSO and uccx phone agent


Just wondering if there are provisions for us to continue using phone agents on 79[46]2 phones if we wanted to use SSO.

Has anyone deployed SSO on CUCM with phone agents?


-sent from mobile device-



Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]
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