[cisco-voip] 8851: always use first line for outbound calls with

[Lelio Fulgenzi]

I've noticed that the selected line key is sticky. If you click to answer/place a call, it's focus sticks until you change. 

I'm wondering if this is impacting a whole bunch of behavior and whether there is a way to turn this stickiness off.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook



-----Original Message-----
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Pawlowski, Adam
Sent: Wednesday, March 20, 2019 12:32 PM
To: 'cisco-voip at puck.nether.net' <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] 8851: always use first line for outbound calls with

I'm assuming this is different than the "always use prime line" settings on the device, with that set to ON that it does this?

We've been setting this off on these models as the most common complaint has been that users follow the steps from the 7900 to check voicemail, and pressing the other line keys then the messages key results in the first line being used all the time. 

Adam
SUNYAB


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