[cisco-voip] VCS Expressway upgrade, 8.7 to 12.5

Jonathan Charles jonvoip at gmail.com
Sun Nov 17 18:58:42 EST 2019


When I try to refresh the IMP nodes, I get Failed: Unable to communicate
with [[IMPNODE] CryptoError: Decryption failure.

On Sun, Nov 17, 2019 at 5:54 PM Jonathan Charles <jonvoip at gmail.com> wrote:

> I re-uploaded the root and intermediate CA certificate... still get the
> same error...
>
> I also tried adding a new AXL user... same error...
>
>
> Jonathan
>
> On Sun, Nov 17, 2019 at 5:48 PM Ryan Huff <ryanhuff at outlook.com> wrote:
>
>> Likely certificate / trust issues..
>>
>> Sent from my iPhone
>>
>> On Nov 17, 2019, at 18:36, Jonathan Charles <jonvoip at gmail.com> wrote:
>>
>> 
>> Yep, we are running into clustering issues...
>>
>> Getting *Inactive: (Remote host is reachable but connection is not
>> established. Either refresh this page, or check the credentials.)*
>>
>> For IMP connection, so MRA is down...
>>
>> Still looking for a fix...
>>
>>
>> Jonathan
>>
>> On Fri, Nov 15, 2019 at 7:17 PM Erick Bergquist <erickbee at gmail.com>
>> wrote:
>>
>>> I’ve done 2 8.11.x to 12.5.5 fine (clustered setup, 4). There is a bug
>>> with clustering to watch out for but I did not encounter it. The 12.5 Cisco
>>> download page has a note and link about this.
>>>
>>> Currently working on jabberd process high memory consumption issue on
>>> one node that has been present since 8.11.x which 12.5 had memory leak fix
>>> for but still an issue. Slow memory increase over time just on one of the
>>> edge nodes.
>>>
>>> Going to look over 12.5.6 release notes now....
>>>
>>> Erick
>>>
>>>
>>>
>>> On Fri, Nov 15, 2019 at 3:28 PM Matt Jacobson <m4ttjacobson at gmail.com>
>>> wrote:
>>>
>>>> If that is the case, then I would double check that it is supported. In
>>>> the release notes there is a chart for supported platforms based on
>>>> serial numbers. If it is a legacy Tandberg box, then I suspect 12.x may not
>>>> work out for you.
>>>>
>>>> On Fri, Nov 15, 2019 at 14:30 Jonathan Charles <jonvoip at gmail.com>
>>>> wrote:
>>>>
>>>>> This is a legacy Tandberg VCS for video only... no MRA, no remote
>>>>> phones... just inbound and outbound sip video...
>>>>>
>>>>>
>>>>> Jonathan
>>>>>
>>>>> On Fri, Nov 15, 2019 at 12:44 PM Pawlowski, Adam <ajp26 at buffalo.edu>
>>>>> wrote:
>>>>>
>>>>>> We’re at 12.5.3 and probably moving to 12.5.5/12.5.6 somewhere in the
>>>>>> Holiday timeframe when everything quiets down a bit.
>>>>>>
>>>>>>
>>>>>>
>>>>>> There hasn’t been really any significant issue upgrading from 8 ->
>>>>>> 12, but there have been a couple of bugs that largely are all resolved by
>>>>>> deleting and rebuilding whatever the thing is that is misbehaving.
>>>>>>
>>>>>>
>>>>>>
>>>>>> The requirement for the _*cup*_login and _cisco-uds SRVs went away
>>>>>> though it still endlessly logs a warning about not finding them, but it
>>>>>> will work.
>>>>>>
>>>>>>
>>>>>>
>>>>>> You do also gain the ability to play with the openssl cipher strings
>>>>>> but in my limited experience trying to change those to bump them up a
>>>>>> notch, it ends up breaking XMPP or something.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Adam
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf
>>>>>> Of *Jonathan Charles
>>>>>> *Sent:* Friday, November 15, 2019 11:59 AM
>>>>>> *To:* Ryan Huff <ryanhuff at outlook.com>
>>>>>> *Cc:* cisco-voip at puck.nether.net
>>>>>> *Subject:* Re: [cisco-voip] VCS Expressway upgrade, 8.7 to 12.5
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks, the latest is 12.5.6, released last week, I am avoiding it
>>>>>> like the plague...and the bug fix doesn't apply to us.
>>>>>>
>>>>>>
>>>>>>
>>>>>> I am going with 12.5.5 (released in August).
>>>>>>
>>>>>>
>>>>>>
>>>>>> I already have release keys (Cisco AM sent them over)...
>>>>>>
>>>>>>
>>>>>>
>>>>>> Hybrid services are on a separate VCS-C that is already 12.5.
>>>>>>
>>>>>>
>>>>>>
>>>>>> My plan is to get new certs if we have any issues
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks!
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Jonathan
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Fri, Nov 15, 2019 at 10:46 AM Ryan Huff <ryanhuff at outlook.com>
>>>>>> wrote:
>>>>>>
>>>>>> A couple of thoughts for you...
>>>>>>
>>>>>>
>>>>>>
>>>>>>    - Get the software release key for 12.x now (you'll be asked to
>>>>>>    enter it during the upgrade in the GUI). You'll need to work with TAC > GLO
>>>>>>    for this if (and I assume this would be your case) the existing 8.7 serial
>>>>>>    is active in Cisco's licensing system. The caveat to trying to do this with
>>>>>>    Cisco's self-service license re-host tool is that while the 8.7 serial is
>>>>>>    active, it won't allow you to assign the new 12.x software release PAK to
>>>>>>    the serial because the serial is already assigned to another software
>>>>>>    release key.
>>>>>>
>>>>>>
>>>>>>    - Take a backup first, your only roll back option is to
>>>>>>       re-install 8.7 and restore the backup.
>>>>>>
>>>>>>
>>>>>>    - Your VMware Hypervisor needs to be 6.0/5/7.
>>>>>>
>>>>>>
>>>>>>    - If you have Hybrid Services configured, make sure the
>>>>>>    management connector is up to date first.
>>>>>>
>>>>>>
>>>>>>    - SSL Certificate validation changed a bit in 8.8+
>>>>>>
>>>>>>
>>>>>>    - Verify proper forward / reverse DNS for all the relevant touch
>>>>>>       points
>>>>>>       - Make sure the Expressway certificate trust is up-to-date
>>>>>>       with all the current CUCM,CUC,IMP identity certificates (self-signed) or CA
>>>>>>       certificates (public CA signed certificates).
>>>>>>       - no duplicate certificates in the Expressway trusts
>>>>>>
>>>>>> Beyond that, just pay attention to the caveats list in the upgrade
>>>>>> doc for your version of 12.5.x (12.5.4 is the latest I think).
>>>>>>
>>>>>>
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Ryan
>>>>>>
>>>>>>
>>>>>> ------------------------------
>>>>>>
>>>>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
>>>>>> Jonathan Charles <jonvoip at gmail.com>
>>>>>> *Sent:* Friday, November 15, 2019 10:57 AM
>>>>>> *To:* cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
>>>>>> *Subject:* [cisco-voip] VCS Expressway upgrade, 8.7 to 12.5
>>>>>>
>>>>>>
>>>>>>
>>>>>> Can we just upgrade directly or do we need to go to an intermediary
>>>>>> version first?
>>>>>>
>>>>>>
>>>>>>
>>>>>> Also, any gotchas besides new certificates?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> Jonathan
>>>>>>
>>>>>> _______________________________________________
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