[cisco-voip] unityconnection db replication issue

[Jinto Alakkal Kunjumon]

Hi Naray,

I see the stratum to be 5 in your output which is not good, Cisco recommends stratum 3 or lower for your NTP server, on publisher try a stratum 1 NTP server.

Google have stratum one NTP server, if your unity connection have access to internet.

Let me know how it goes.

Thanks!
Jinto.

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________________________________
From: naresh rathore <nareh84 at hotmail.com>
Sent: Monday, November 25, 2019 8:20:30 PM
To: Jinto Alakkal Kunjumon <jalakkal at uoguelph.ca>; cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: Re: unityconnection db replication issue


hi Jinto


Current ntp status


ntpd (pid 23480) is running...

     remote           refid      st t when poll reach   delay   offset  jitter
==============================================================================
*172.19.30.18    <*>     4 u  597 1024  377    1.537   -5.158   6.202


synchronised to NTP server (172.19.30.18) at stratum 5
   time correct to within 84 ms
   polling server every 1024 s

Current time in UTC is : Tue Nov 26 01:18:32 UTC 2019
Current time in Australia/Sydney is : Tue Nov 26 12:18:32 AEDT 2019


Regards


Naray
________________________________
From: Jinto Alakkal Kunjumon <jalakkal at uoguelph.ca>
Sent: Tuesday, November 26, 2019 6:17 AM
To: naresh rathore <nareh84 at hotmail.com>; cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: Re: unityconnection db replication issue

Hi,

Can you check whether all your NTP servers are reachable and accessible. Use a stratum 1 NTP server on your publisher and try again.

Thanks!
Jinto.

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________________________________
From: cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of naresh rathore <nareh84 at hotmail.com>
Sent: Monday, November 25, 2019 8:11:12 PM
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: [cisco-voip] unityconnection db replication issue

hi,


unityconnection version is Version 11.5.1.14900-11 . I am currently facing db replication issue. following is the output of utils dbreplication status and runtimestate.

admin:utils dbreplication status

connect to rapcucon01_ccm11_5_1_14900_11 failed
Enterprise Replication not active  (62)
command failed -- unable to connect to server specified  (5)

Replication status check is now running in background.
Use command 'utils dbreplication runtimestate' to check its progress

The final output will be in file cm/trace/dbl/sdi/ReplicationStatus.2019_11_26_11_31_03.out

Please use "file view activelog cm/trace/dbl/sdi/ReplicationStatus.2019_11_26_11_31_03.out " command to see the output
admin:utils dbreplication runtimestate

Server Time: Tue Nov 26 11:36:38 AEDT 2019

Cluster Replication State: dbmonpreflightcheck file is found locally, please check again in few minutes...

DB Version: ccm11_5_1_14900_11

Repltimeout set to: 300s
PROCESS option set to: 1


Cluster Detailed View from RAPCUCON01 (2 Servers):

                                      PING      DB/RPC/   REPL.    Replication    REPLICATION SETUP
SERVER-NAME         IP ADDRESS        (msec)    DbMon?    QUEUE    Group ID       (RTMT) & Details
-----------         ----------        ------    -------   -----    -----------    ------------------
RAPCUCON02          10.163.72.111     0.133     Y/Y/Y     --       (-)            (-) Replication Not Setup
RAPCUCON01          10.163.72.110     0.021     Y/Y/Y     --       (-)            (-) Replication Not Setup



on RTMT, i can see following message
On Tue Nov 26 11:41:19 AEDT 2019; alert DBReplicationFailure has occured. Counter Replicate_State of Number of Replicates Created and State of Replication(ReplicateCount) on node RAPCUCON01 has state value of 4. ReasonCode: Replication Setup did not succeed.



I am able to ping between the two, both unity connection are on the same subnet and there is no firewall in between.


I also used the following link to restart dbreplication


https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/116942-technote-uc-00.html


Regards


Naray


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