[cisco-voip] cisco uccx licensing concurrent or named

naresh rathore nareh84 at hotmail.com
Thu Oct 3 22:27:20 EDT 2019


hi


I can see following when i check license page of uccx. which one of them is concurrent and which one of them is named based, how to find out


Configured Licenses:

Package: Cisco Unified CCX Premium

Total IVR Port(s): 350

Cisco Unified CCX Premium Seat(s): 175

High Availability : Enabled

Cisco Unified CCX Preview Outbound Dialer: Enabled

Cisco Unified CCX Quality Manager Seat(s): 100

Cisco Unified CCX Advanced Quality Manager Seat(s): 170

Cisco Unified CCX Workforce Manager Seat(s): 170

Cisco Unified CCX Compliance Recording Seat(s): 100

Cisco Unified CCX Maximum Agents: 400

Recording:

Cisco Unified CCX Recording Count:100

Inbound:

Available Inbound IVR Port(s): 350

Outbound: (Predictive and Progressive only)

Cisco Unified CCX Licensed Outbound IVR Port(s): 100

Cisco Unified CCX Outbound IVR Port(s) In Use: 0

Cisco Unified CCX Licensed Outbound Agent Seat(s): 100

Cisco Unified CCX Outbound Agent Seat(s) In Use: 0


Regards

Naray
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