[cisco-voip] cisco uccx licensing concurrent or named
naresh rathore
nareh84 at hotmail.com
Thu Oct 3 22:27:20 EDT 2019
hi
I can see following when i check license page of uccx. which one of them is concurrent and which one of them is named based, how to find out
Configured Licenses:
Package: Cisco Unified CCX Premium
Total IVR Port(s): 350
Cisco Unified CCX Premium Seat(s): 175
High Availability : Enabled
Cisco Unified CCX Preview Outbound Dialer: Enabled
Cisco Unified CCX Quality Manager Seat(s): 100
Cisco Unified CCX Advanced Quality Manager Seat(s): 170
Cisco Unified CCX Workforce Manager Seat(s): 170
Cisco Unified CCX Compliance Recording Seat(s): 100
Cisco Unified CCX Maximum Agents: 400
Recording:
Cisco Unified CCX Recording Count:100
Inbound:
Available Inbound IVR Port(s): 350
Outbound: (Predictive and Progressive only)
Cisco Unified CCX Licensed Outbound IVR Port(s): 100
Cisco Unified CCX Outbound IVR Port(s) In Use: 0
Cisco Unified CCX Licensed Outbound Agent Seat(s): 100
Cisco Unified CCX Outbound Agent Seat(s) In Use: 0
Regards
Naray
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