[cisco-voip] Jabber Softphone over WiFi

Fri Oct 11 11:03:07 EDT 2019

We use that method today Lelio. Our default is IM only, so default jabber config file disables telephony features so users don’t ask about the red X. We use custom config files in that support field when building the CSFs depending on what feature set the soft phone user requires.

Loren

On Oct 11, 2019, at 6:43 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

 Cucm 11.5(1)SU6

Using the support field.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 11:01 PM, NateCCIE <nateccie at gmail.com<mailto:nateccie at gmail.com>> wrote:

Cucm 12.5 jabber config xml per user?

Sent from my iPhone

On Oct 10, 2019, at 8:32 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Thanks for that info. I had read about custom tabs for speed dials.

I was hoping for the same set of speed dials but at least it’s an option.

Thing is, I’d have to enable that custom tab for those who wanted it.

I’m thinking of an advanced.feature.config.xml and configure only the handful of clients that need the feature set like hunt group, speed dial, etc.

-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 9:45 PM, Loren Hillukka <lchillukka at hotmail.com<mailto:lchillukka at hotmail.com>> wrote:

Lots to plan out carefully if going that way indeed. Regarding speed dials one customer settled on using Jabber with a custom tab that loaded a file on their computer with speed dials in it. The user controlled the file and updated it as they needed.

Loren

On Oct 10, 2019, at 6:19 PM, Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>> wrote:

Actually good reminder to get some of the new Cisco headsets and give those a good run

I’ve had issues with support on the other big vendors of headsets
That was only on a few headsets, it would have been a problem on a bigger deployment

I like the idea of end to end Cisco here

From: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Sent: Friday, 11 October 2019 10:15 AM
To: Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>>
Cc: Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi

And speaking to that... test them out. And ask people around you.

A headset with audio leak is fine for an office, but not for cubicle land.
-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Oct 10, 2019, at 6:59 PM, Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>> wrote:
Picking good headsets is important too…
Much more hassle troubleshooting some rubbish USB headset
Or even an expensive USB headset with rubbish support

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Scott Voll
Sent: Friday, 11 October 2019 9:55 AM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi

We have started migrating our Telecommuters over to Jabber from the old IP communicator.  So we are getting the "can I use this in the office"  "do you have to leave the phone on the desk?"  I think eventually we will have a lot of people over on Jabber.  The question is, does everyone move.......   I think we will have some people that really want physical phones.   and for emergencies you will still want a physical phone available.  then lets start the conversation about E911.  Then what happens if they are not in the office?  or they are running jabber for iphone / Droid???  how does that work?  Lots of things to work through.  Can it be done?  yes, but plan ahead.

Scott

On Thu, Oct 10, 2019 at 11:04 AM Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
I get contacts…. But for me (and many others I imagine) a speed dial is a button. One click.

But again… its just different ways of doing things.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: Pawlowski, Adam <ajp26 at buffalo.edu<mailto:ajp26 at buffalo.edu>>
Sent: Thursday, October 10, 2019 2:03 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; Casper, Steven <SCASPER at mtb.com<mailto:SCASPER at mtb.com>>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: RE: Jabber Softphone over WiFi

Call Park should hopefully be there pretty eventually. It is there on mobile today. Speed dials sure those would be your contacts, or “pizza guys”.

I would not deploy an office on it as the only/primary phone without knowing if my wireless network was bulletproof. Jabber works fairly well and it is not a huge hog on the medium but wireless being what it is, ymmv.

Adam

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 10, 2019 1:55 PM
To: Casper, Steven <SCASPER at mtb.com<mailto:SCASPER at mtb.com>>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber Softphone over WiFi

As long as you have all the components in place, Jabber as a desktop replacement is doable. The issue comes down to … do you have all the components in place and/or are you ready to live without the feature a missing component gives you?

Some components are not an option, say, split view DNS and Expressway for on-prem and off-prem delivery. There’s no way I’ve found to do that without split view DNS. We ended up having to deploy a set of delegated DNS servers for a specific discovery domain in order to deliver the off-premise and on-premise functionality.

Some components are ok to put aside… i.e. quality of service.

The other issue is features and functionality. Jabber is close, but not 100% feature parity. For example, no park on Jabber for Windows. I also just noticed, is there a way to deploy speed dials on Jabber? I’m not sure.

Just some general thoughts about that.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Casper, Steven via cisco-voip
Sent: Thursday, October 10, 2019 12:55 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Jabber Softphone over WiFi

Has anybody tried this as an IP phone replacement strategy for a large office location?

Thanks,
Steve

________________________________
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information. There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20191011/4a1b941d/attachment.htm>