[cisco-voip] UCCX not working after change to SIP

[Kent Roberts]

404 not found means just that.  If this is an inbound leg check the Calling search space for the sip gateway.



> On Oct 13, 2019, at 7:58 PM, Dana Tong <dana.tong at yellit.com.au> wrote:
> 
> Hi all,
>  
> Customer recently changed from ISDN gateways (H323 registered) to centralised SIP and now the UCCX IVR isn’t working.
>  
> The SIP trunk is set to use the 64K region and I did also try setting the CODEC to both G.711alaw and ulaw on the dial-peers on the SIP CUBE router.
> It’s weird.
>  
> The debug CCSIP messages are showing 404 not found, and the voip dialpeer inout were showing a match on the correct dial-peers.
> But then the logs say no match as per below.
>  
> Anyone seen this kind of error after changing from ISDN to SIP?
>  
> Somewhat sanitised below. Trying to get RTMT access.
>  
>  
>  
> Sent:
> SIP/2.0 404 Not Found
> Via: SIP/2.0/UDP 203.52.3.164:5060;branch=z9hG4bKritgbh304ou76jse28v0.1
> From: <sip:000000 at 10.119.243.144;user=phone <sip:000000 at 10.119.243.144;user=phone>>;tag=39906919-1571014929892-
> To: "777 777"<sip:754420777 at customer.com.au;user=phone <sip:754420777 at customer.com.au;user=phone>>;tag=EDD3AA89-2562
> Date: Mon, 14 Oct 2019 11:02:09 GMT
> Call-ID: BW120209892141019-860012483 at 10.10.10.10 <mailto:BW120209892141019-860012483 at 10.10.10.10>
> CSeq: 602191603 INVITE
> Allow-Events: telephone-event
> Warning: 399 10.10.253.10 "No matching outgoing dial-peer"
> Server: Cisco-SIPGateway/IOS-15.5.3.S4b
> Reason: Q.850;cause=1
> Content-Length: 0
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