[cisco-voip] Where does CUCM/informix store the recordingMediaSource and recordingFlag for phones/lines?

[Nick Barnett]

Valid question. We hit bug CSCvr11455  <https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvr11455/?rfs=iqvred>a week ago and it crippled our company for a few days because it broke A Cisco DB and affected Extension Mobility. We are in an "enhanced" change freeze window until Cisco can get us a patch. Just trying to keep this other project rolling while we're stuck on the support side. The last time I exported all phones it took almost a full day and I can't risk that right now. This option would definitely work in most cases.

Not to mention, I need to automate some stuff for this switchover, so I'd like to understand what I'm dealing with.

Thanks,
Nick

On Wed, Sep 11, 2019, at 9:59 AM, Charles Goldsmith wrote:
> I don't have an answer to your question, but why not just export all phones and filter that column in excel?
> 
> On Wed, Sep 11, 2019 at 9:57 AM Nick Barnett <nick at barnett.email> wrote:
>> __
>> We're changing our recording platform and have to move from BiB Phone Preferred to Gateway Preferred. I know we have many phones already (erroneously) set to gateway preferred. The way we are set up, this isn't causing an issue but will in the future. I need to find out how many phones we have set this way. I can't find a way to search on this setting, so I turned to SQL and AXL.
>> 
>> 
>> When working with the AXL API, I can use a getPhone call and pull down the appropriate config. I can also use an updatePhone call to change the recording media source from "Phone Preferred" to "Gateway Preferred" and recordingFlag to and from "Automatic Call Recording Enabled" and "Selective Call Recording Enabled." When I look at the numplan, device and devicenumplanmap, I don't see where the recording media source or recordingFlag are stored.
>> 
>> 
>> I've tried pulling down the rows of the previously mentioned tables via a SQL select, then changing the settings in CUCM and pulling the same tables down to see if anything changed. Nothing changes so I think it has to be storing somewhere else or I'm doing something wrong.
>> 
>> 
>> Does anyone have either a SQL query I can look at that shows how this is stored, or a better understanding of how this parts works? Maybe there is a way to do this in CUCM that I'm unaware of?
>> 
>> Thanks in advance,
>> Nick
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Thanks,
Nick
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