[cisco-voip] CCX Editor Step Properties

Tanner Ezell tanner.ezell at gmail.com
Wed Sep 25 00:15:27 EDT 2019


No, I don't believe so. It shouldn't be reading the file contents (which is
a shame actually, imagine how useful the input/output mappings dialog would
be if you could actually select the variables in the scripts)

On Tue, Sep 24, 2019 at 7:44 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> I knew it produced a list of scripts from the repo when opening the call
> subflow step, but do you know/think it's actually reading the files too?
> As opposed to just grabbing a list of names?
>
> On Tue, Sep 24, 2019 at 7:43 PM Tanner Ezell <tanner.ezell at gmail.com>
> wrote:
>
>> I wasn't specifically responding to you Bill, just the thread in general
>> :)
>>
>> That being said, it won't be slow if there isn't much data to transfer.
>> The script editor is talking in java object terms, so small data can be
>> quite "big" and slow over the transport medium, it is also why DB resources
>> and such can take time on those steps. (also for the call sub flow, it
>> tries to grab all the scripts on the system, the more there are the slower
>> it will be).
>>
>> VPN only compounds the already inherently slow nature of the
>> communication.
>>
>> On Tue, Sep 24, 2019 at 5:33 PM Bill Talley <btalley at gmail.com> wrote:
>>
>>> I’m not disagreeing with you.  Im saying there are scenarios where it’s
>>> slow even if you’re on the local LAN.  You’re saying that’s NOT the case
>>> for you in any scenario?
>>>
>>> Sent from an iPhone mobile device with very tiny touchscreen input
>>> keys.  Please excude my typtos.
>>>
>>> On Sep 24, 2019, at 7:11 PM, Tanner Ezell <tanner.ezell at gmail.com>
>>> wrote:
>>>
>>> It will always be an issue. It uses RMI to pull data from the UCCX which
>>> is especially slow over VPN.
>>>
>>> On Tue, Sep 24, 2019 at 9:58 AM Bill Talley <btalley at gmail.com> wrote:
>>>
>>>> Good idea, but not always true.  I have several locations with scripts
>>>> that contain REST and DB steps.  These take 7-10 second to open properties
>>>> on any step regardless of whether I’m onsite or remote.
>>>>
>>>> Sent from an iPhone mobile device with very tiny touchscreen input
>>>> keys.  Please excude my typtos.
>>>>
>>>> On Sep 24, 2019, at 11:53 AM, UC Penguin <gentoo at ucpenguin.com> wrote:
>>>>
>>>> It’s much faster if the client is run at the same site as the uccx
>>>> server (RDP to a machine with the editor installed).
>>>>
>>>> Not an option that’s possible for all, but there is a huge improvement.
>>>> Especially when using the debugger.
>>>>
>>>>
>>>> On Sep 24, 2019, at 10:52, Matthew Loraditch <
>>>> MLoraditch at heliontechnologies.com> wrote:
>>>>
>>>> I’ve seen it editing scripts locally, in the repository, versions old
>>>> and new.
>>>>
>>>>
>>>>
>>>> Matthew Loraditch​
>>>> Sr. Network Engineer
>>>> p: *443.541.1518* <443.541.1518>
>>>> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>>>>  |  e: *MLoraditch at heliontechnologies.com*
>>>> <MLoraditch at heliontechnologies.com>
>>>> <image792049.png> <http://www.heliontechnologies.com/>
>>>> <image341046.png> <https://facebook.com/heliontech>
>>>> <image016981.png> <https://twitter.com/heliontech>
>>>> <image126101.png>
>>>> <https://www.linkedin.com/company/helion-technologies>
>>>>
>>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Johnson,
>>>> Tim
>>>> *Sent:* Tuesday, September 24, 2019 11:47 AM
>>>> *To:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
>>>> *Cc:* cisco-voip at puck.nether.net
>>>> *Subject:* Re: [cisco-voip] CCX Editor Step Properties
>>>>
>>>>
>>>>
>>>> Yeah, it’s still an issue in 12.0. Right now it’s opening properties
>>>> for me in 1-2 seconds, other times it’s 10.
>>>>
>>>>
>>>>
>>>> Would be nice if they did a full makeover of the tool, but I don’t
>>>> expect it.
>>>>
>>>>
>>>>
>>>> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Anthony
>>>> Holloway
>>>> *Sent:* Tuesday, September 24, 2019 11:11 AM
>>>> *To:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
>>>> *Cc:* cisco-voip at puck.nether.net
>>>> *Subject:* Re: [cisco-voip] CCX Editor Step Properties
>>>>
>>>>
>>>>
>>>> I would like to know this too!  Seems to be different lengths of delay
>>>> depending on a few factors, however, I have not nailed down what those
>>>> factors are.  If it happened more often, I'd put some time into it, but
>>>> since it's generally quick-ish, I ignore it.
>>>>
>>>>
>>>>
>>>> I have one system I access exclusively via AnyConnect, and it's running
>>>> 11.6(2), and it's god awful slow.  Just clicking Add on the Set Enterprise
>>>> Call Info step takes like 10-20 seconds for the dialog box to pop open.
>>>>
>>>>
>>>>
>>>> On Tue, Sep 24, 2019 at 9:51 AM Matthew Loraditch <
>>>> MLoraditch at heliontechnologies.com> wrote:
>>>>
>>>> Is there anyway on this earth to make this load faster???  Currently
>>>> painfully going through a script and setting up new parameters and slowly
>>>> dying of impatience as I click properties and wait a seeming eternity for
>>>> the window to open.
>>>>
>>>> This has been a pet peeve forever.
>>>>
>>>>
>>>>
>>>> *Matthew Loraditch**​*
>>>>
>>>> *Sr. Network Engineer*
>>>>
>>>> p: *443.541.1518* <443.541.1518>
>>>>
>>>> w: *www.heliontechnologies.com*
>>>> <https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F&data=02%7C01%7Cjohns10t%40cmich.edu%7C61a72178d9d3491ccda708d741017d26%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C1%7C637049346964927011&sdata=O5AySPzP4XZUao9ZBeMCfXN5ewcNoHjJFI9W%2BDUXu9E%3D&reserved=0>
>>>>
>>>>  |
>>>>
>>>> e: *MLoraditch at heliontechnologies.com*
>>>> <MLoraditch at heliontechnologies.com>
>>>>
>>>> <image001.png>
>>>> <https://nam05.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.heliontechnologies.com%2F&data=02%7C01%7Cjohns10t%40cmich.edu%7C61a72178d9d3491ccda708d741017d26%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C1%7C637049346964937009&sdata=OcZ7dlmW3Yc1PHlM%2FwcyaTiJ4qn%2BpTqou1EUFG5hBzo%3D&reserved=0>
>>>>
>>>> <image002.png>
>>>> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffacebook.com%2Fheliontech&data=02%7C01%7Cjohns10t%40cmich.edu%7C61a72178d9d3491ccda708d741017d26%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C1%7C637049346964937009&sdata=2MvVg0fVpgjFP6OXD7MDhkRfa8CMIo0ZP%2BEiRucG%2Bms%3D&reserved=0>
>>>>
>>>> <image003.png>
>>>> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fheliontech&data=02%7C01%7Cjohns10t%40cmich.edu%7C61a72178d9d3491ccda708d741017d26%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C0%7C637049346964937009&sdata=nlTG8Oymo8kP36e5INqx5y%2BC643u4H%2F3A4oQvUveCjk%3D&reserved=0>
>>>>
>>>> <image004.png>
>>>> <https://nam05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhelion-technologies&data=02%7C01%7Cjohns10t%40cmich.edu%7C61a72178d9d3491ccda708d741017d26%7Cc871bc6e7cc64a57a4eb22309fc34963%7C1%7C1%7C637049346964946999&sdata=c3xOZGNqRYZaOE4GqxX13Y3LEBCF4asSGP%2FPfdexexs%3D&reserved=0>
>>>>
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>
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