[cisco-voip] ng911

[Pawlowski, Adam]

It is on the list of considerations for sure.

If I'm reading (skimmed) Microsoft's document you linked, this works more or less how the traditional E911 systems work, and do nothing for you for home or roaming users. In a way I am surprised there aren't some more solutions on the table, but, at the same time these disclaimers and the wording in a lot of the documentation is to try and shy away from any sort of liability. If I go to Bing to figure out how to order a pizza, both it and the pizza places can tell where I am pretty darn close just based on my IP address. You'd think that sort of thing would be a start to a 911 solution, but, it is imperfect, imprecise, and can be wrong - and the liability there may force some to just say, look, we can't do it - implement at your own risk.

Absolutely waiting on this one to be more well developed, but, I hazard that the business address solutions are just fine for SMB and not Enterprise, which holds true for whole hog implementations of these systems in general at the moment. (Costs, ROI, feature set, etc)

Adam

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Mark H. Turpin
Sent: Saturday, April 18, 2020 3:15 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ng911

Is anyone thinking about NG911 compatibility for pure Teams/Webex cloud calling? I understand Intrado/RedSky offerings for CER/on-prem/Jabber/hybrid calling.

The Webex Calling terms (https://www.cisco.com/c/dam/en_us/about/doing_business/legal/OfferDescriptions/cisco_collaboration_flex_plan.pdf) state pretty clearly Cisco isn't supporting it today.

Emergency Response Disclaimer
YOUR EMERGENCY RESPONSE LOCATION FOR PURPOSES OF EMERGENCY CALLS IS LIMITED TO
YOUR COMPANY ADDRESS. IT IS YOUR RESPONSIBILITY TO ADVISE YOUR AUTHORIZED USERS
TO ALWAYS PROVIDE THEIR CURRENT LOCATION WHEN CALLING EMERGENCY SERVICES.

That disclaimer is fine except when a user is calling 911 and can't speak to provide their address.

While Ray Baum's Act isn't in effect yet, it seems like Microsoft might have a leg up on this already with Dynamic Location Routing capabilities via their LIS and trusted IP architecture.
https://docs.microsoft.com/en-us/microsoftteams/configure-dynamic-emergency-calling

I don't have an answer yet, just starting the conversation.
-Mark
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