[cisco-voip] Ported Numbers to SIP call handler transfer is not working correctly.

Anthony Holloway avholloway+cisco-voip at gmail.com
Fri Apr 24 12:01:01 EDT 2020


Ding ding ding!  Winner!  I wonder why Cisco doesn't update the CUCM UI.  I
was looking for DTMF support in a Telepresence Admin Guide for like an SX20
or something, and I couldn't find RFC2833 mentioned anywhere, but it did
mention RFC4733.  Anyway, that's all the trivia I have for now.

On Fri, Apr 24, 2020 at 10:17 AM Ryan Huff <ryanhuff at outlook.com> wrote:

> RCF 4733, I believe.
>
> Sent from my iPhone
>
> On Apr 24, 2020, at 10:58, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> 
> Actually you don't want to set rfc2833 (pop quiz: rfc2833 is not the real
> RFC number.  What's the real RFC number?  Don't google it, but reply if you
> know!) on your CUCM SIP Trunk to CUBE.  You want No Preference.  It's a
> setting right on the SIP Trunk, just scroll to the bottom of the settings
> page.  Also, on your CUBE dial-peers you don't want solely rtp-nte either,
> you want both rtp-nte and at least one Out of Band (OOB) option, like
> sip-kpml or sip-notify (thought the latter requires a SIP Trunk Security
> Profile change from default to allow unsolicited NOTIFY).
>
>
> On Fri, Apr 24, 2020 at 9:35 AM Hamu Ebiso <hebiso2010 at hotmail.com> wrote:
>
>> Thank you Jason for your questions. how can you setup rfc2833 In CUCM
>> trunks?
>>
>> thanks
>>
>> ------------------------------
>> *From:* Jason Aarons <scubajasona at gmail.com>
>> *Sent:* Friday, April 24, 2020 8:24 AM
>> *To:* Hamu Ebiso <hebiso2010 at hotmail.com>
>> *Cc:* cisco-voip <cisco-voip at puck.nether.net>
>> *Subject:* Re: [cisco-voip] Ported Numbers to SIP call handler transfer
>> is not working correctly.
>>
>> I am doubtful porting had anything to do with it. Was it tested fully
>> before the port?
>>
>> Under dial peers is dtmf-relay rtp-nte set? In CUCM trunks is rfc2833
>> set? How is Unity integrated with CUCM ? SIP? CXN Version?
>>
>> Without some debugs /traces I suspect you won't find much.
>>
>> On Thu, Apr 23, 2020, 3:52 PM Hamu Ebiso <hebiso2010 at hotmail.com> wrote:
>>
>> Hello team,
>>
>> I hope someone have come across this issue and can help me. We ported our
>> numbers to SIP yesterday. Now, their main menu is not transferring numbers
>> correctly.  For example, when you select classifieds, it is supposed to go
>> to the LAC Classifieds call handler.  Selecting option 1 is not routing
>> correctly. Calling the LAC numbers directly works.
>> What do you think might be causing this issue?
>>
>> Thanks
>> Hamu
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